Retail Supervisor - Margaret River - Global Vision Recruitment

Description

Retail Supervisor

We are seeking an experienced and detail-oriented Retail Supervisor to join our dynamic team at Domino's Margaret River.

This role involves leading the team, monitoring staff performance, managing day-to-day operations to meet sales targets, and providing staff supervision.

Key Responsibilities:

• Ensure customers receive prompt, friendly, and high-quality service at all times.
• Address customer inquiries, concerns, and complaints with professionalism and a focus on resolution, maintaining a positive customer experience.
• Supervise and support the team to ensure tasks are carried out efficiently and effectively, and customer service standards are consistently met.
• Provide guidance to staff on handling complex customer interactions, ensuring adherence to company policies and procedures.
• Assist in hiring, training, and onboarding new employees.
• Develop and manage staff schedules to ensure appropriate coverage during peak hours while maintaining operational efficiency.
• Oversee inventory levels to ensure that stock is maintained according to store needs.
• Conduct regular stock checks and ensure timely ordering of supplies to avoid shortages.
• Ensure proper handling of returned products, evaluating the need for exchanges, refunds, or restocking.
• Ensure that all products are correctly priced and prominently displayed in line with company guidelines.
• Enforce safety and security procedures, ensuring that both staff and customers are in a safe environment at all times.

Requirements:

• Proven experience in a supervisory or leadership role within the retail, hospitality, or fast food industry.
• Strong communication skills with the ability to manage and motivate a team.
• Excellent problem-solving and decision-making skills, particularly in fast-paced environments.
• Ability to remain calm and composed under pressure, especially during busy periods.
• Strong organizational skills and attention to detail.

The salary for this role is $70,000 plus 11.5% super, and the location is Shop 5/111 Bussell Hwy, Margaret River WA 6285.