- Support the establishment and launch of an international branch campus in Bandung, Indonesia
- Design, document, and optimise procedures linked to the creation and functioning of the campus, including SOPs and SLAs
- Maintain a close working relationship with the Senior Project Manager to seamlessly integrate process tasks into the project plan and communicate updates to relevant internal Deakin and external stakeholders
- Keep abreast of international and local regulations to guarantee adherence to legal and compliance requirements in all procedures
- Implement quality control measures to ensure precise and efficient execution of processes, while identifying and proposing solutions for potential risks and challenges related to the international branch campus setup
- Perform a range of analysis, communication and quality assurance tasks which contribute to streamlined business systems, processes and improved business efficiency
- Analyse and manage project risks and issues and identify mitigations
- Establish systems, processes and procedures to guide work and track progress and strive for excellence and continually evaluate progress and effectively overcomes barriers to achieve outcomes
- Integrate multiple data sources to seek trends and analyse issues from diverse perspectives and draw sound inferences and specific challenges from information available
- Use understanding of the client context to anticipate needs, tailor services, improve service offering and ensure a high-quality outcome by addressing client feedback and setting service standards
- Proactively create, establish and retain professional networks, mutually beneficial relationships and considers practical application and alignment within Deakin
- Navigate appropriate course of action, gain agreement on preferred approach and prepare advice (information, materials and recommendations) to meet specific stakeholder style and requirements
- Interpret needs and offers pragmatic, inclusive and sustainable solutions based on research and in alignment with University context, policies and practices
- Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
- An equivalent combination of relevant experience and/or education/training (process analysis, improvement)
- Experience working within a large scale and complex organisation
- Proficient in process mapping and analysis techniques
- Experience with data interpretation and analysis
- Excellent communication, stakeholder management and influencing skills
- Strong analytical skills with a good understanding of data-based decision-making principles
- Strong project management skills, with the ability to prioritise tasks and meet deadlines
- Change management skills and experience
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Senior Process Analyst - Geelong, Australia - Deakin University
Description
Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
Who are we?
Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
As a Senior Process Analyst, you will:
Your responsibilities will be:
To be successful, you'll have:
Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact John Bolton (Senior Strategic Adviser) on
