Release Manager - New South Wales, Australia - BWS

Description

Are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to Group Enablement

Our Group Enablement Teams are the Technology, Business Enablement, Value Chain, and Replenishment experts developing new capabilities and platforms for a better retail future. We're the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience. Uniting cutting edge technology, data, and retail smarts, you'll work behind the scenes, in the margins, and across every corner of the business – to uplift our capability, amplify our collective impacts, and revolutionise the customer experience.

What will be doing?

In your role as an IT Release Manager, you will be instrumental in systematically managing, planning, scheduling, and executing multiple scope of work which will enable organisations to consistently deliver services in a scalable and controllable manner. This role is part of the IT Service Operations and Infrastructure/Service Management Group and liaises with Business Customers, various IT departments and vendors. You will lead IT in creating a culture of Release management across the organisation.

In this role you'll be involved in upholding and supporting the Release Management process. You'll also ensure the integrity and reliability of Releases into the production environment across all Domains.

• Enhancing Release capability by formalising system changes and enhancements in a controlled manner;
• Clearly defining roles and responsibilities for the Domain Release delivery team;
• Establishing Domain forward Release schedules;
• Providing guidelines for managing risks and resolving issues that impact release scope, schedule, and quality;
• Work proactively and collaboratively with the Process Manager to assess and identify needed process improvement opportunities;
• Review each Release scope of work against the risk controls to ensure appropriate rigour, discipline and consistency is applied as per the Release process;
• Support and coach Release Steering Committee members, Release Coordinators and stakeholders with the Release Management process and related tools;

What will I bring?

• A strong track record managing and practising Release management within an enterprise environment, ideally working in a multi-vendor environment;
• ITIL 4 Foundation Certification mandatory requirement; Strong understanding of ITIL v4 and interactions across the entire Service Management processes;
• Experience working with Service Management Tools - ServiceNOW, Jira and similar platforms;
• Managing risk frameworks and business impact analysis, plus reporting on process performance;
• Demonstrated experience in supporting Agile business practises and building Release implementation strategies;
• Leadership experience managing business and senior IT stakeholders as well as building strategic relationships;

What you'll experience

Our Team Members are at the heart of everything we do and we're always looking for ways to support your career journey and reward great work:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.