Senior Product Manager - Perth, Australia - Intuit Inc.

Description

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges.

Serving more than 100 million customers worldwide with Quick Books, Mailchimp, Turbo Tax, and Credit Karma, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.
At Quick Books, our mission is to accelerate the success of entrepreneurs around the world.

We enable business owners to run their business from anywhere, making smarter business decisions while saving time & getting paid faster.

Come join us and drive massive benefits for the people who drive our global economy.
The impact you'll drive

Intuit's Small Business & Self-Employed Group (which includes Quick Books & Mail Chimp) is a global product organization with product management teams organized around specific customer needs (e.g., Getting Paid, Paying Workers, Staying Compliant), and specific markets (e.g., Australia, Rest of World).

You will be a core part of the Australian & Rest of World product management team, accountable for:

Understanding the needs of the Australian & Rest of World markets:You will dig deep to understand the needs of the market & translate those insights into business cases & shovel-ready product requirements.

Accelerating global product delivery:

You will build relationships across our SBSEG organization, enabling you to accelerate the global delivery of SBSEG products through global roadmap tracking & reporting, and — importantly — removing blockers impeding global product initiatives.

Delighting our local customers:

You will coordinate launch readiness and ongoing product delivery across our Australian & Rest of World marketing and customer success teams, and our global product teams, to deliver delightful end-to-end customer experiences.

Responsibilities Understanding the needs of the Australian & Rest of World markets
Engage our customers and partners to understand and document top areas of value creation and areas for improvement in the product
Maintain a deep understanding of the problem(s) the Quick Books ecosystem solves for, including what and how competitors solve those problems
Monitor the competitive landscape, what products compete directly with Quick Books in Australia & Rest of World, their business model and market approach
Audit & track the Australian & Rest of World fintech market for trends and developments
Accelerating global product delivery
Collaborate with the global product teams to document and track launch timelines and readiness across product segments
Communicate and coordinate with global GTM teams to ensure market launch readiness and facilitate information flow & alignment
Advocate for Australia & Rest of World customer needs during the product requirement development cycle with our global segment teams to foster consideration and inclusion for product delivery
Delighting our local customers
Use your deep understanding of top customer needs, product gaps and requests to advocate for our local customers & partners
Engage with the bookkeeper and accountant community to build community, facilitate information exchange including product feedback
Champion top bug fixes for the Australian & Rest of World market to increase speed of response & ensure product quality
We offer
An exceptional Employee First culture with excellent remuneration including bonus, benefits, ongoing training and career growth.
An Agile structure where your ideas are heard and you become an integral part of our business.
A Hybrid working structure of both office and home, with our offices boasting amazing Harbour views in Sydney CBD.
A diverse inclusive culture.
A real family feel with lots of wellness, fun activities and company rewards.

We're looking for a highly collaborative, customer-obsessed Senior Product Manager to join our Australia & Rest of World Product team.

If you love talking to customers to deeply understand their needs; if you love working with large groups of people to make magic happen; and if you're execution-driven with a strategic mindset and have a track record of driving excellence; then we'd love to talk to you This is a high-visibility role within the Australian & Rest of World team.

Extensive experience in Product Portfolio Management and managing an end to end experience
Deep understanding of customer insights and needs, product metrics, competitive alternatives, and market trends.
Ability to co-orindate with cross functional teams to plan and execute successful experience launches
Able to represent your experience in executive reviews, reporting out on scope, designs, timelines, issues and blockers for the experience road map
Experience in tracking key customer metrics across engagment, customer growth, retention, satisfaction, sign up conversion and customer care contacts.
Strong project management skills, including the ability to lead multiple complex projects simultaneously, balancing trade offs & collaborating with stakeholders
Successful history of working in a fast-paced, multi-disciplinary environment
Ability to influence at leadership level and across the global business
Have an entrepreneurial mindset
Undergraduate degree in computer science, business, electrical engineering, math, science, data or a related technical discipline; other concentrations or equivalent professional experience will be considered#J-18808-Ljbffr