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  • Guest Service Agents - Western Australia - Hilton Worldwide, Inc.

    Hilton Worldwide, Inc.
    Hilton Worldwide, Inc. Western Australia

    5 days ago

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    Description

    Job Title: Guest Service Agent (Casual)

    About the Role

    We are seeking a passionate and friendly Guest Service Agent to join our team at DoubleTree by Hilton Perth Northbridge. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating memorable moments for our guests.

    Responsibilities:

    • Crafting Memorable Moments: Providing warm welcomes, ensuring seamless check-in and check-out processes, and addressing guest inquiries and special requests with tailored solutions.
    • Auditing and Database Management: Mastering technology and maintaining accurate records with attention to detail and data security.
    • Safety and Security: Ensuring peace of mind through vigilant monitoring and swift response to potential incidents.

    About You

    We are looking for someone with a proven track record in a comparable position, who is available to work flexible weekend and overnight shifts. You will possess full Australian working rights, reside in the Perth Metropolitan Area, and have a strong command of English language skills, both written and spoken. Multilingual individuals are highly regarded.

    What We Offer

    In addition to a competitive salary, you can expect:

    • Smart uniform provided and laundered
    • Complimentary fresh and healthy meals when on-duty catering
    • Grow your Career: Opportunities to develop and take on new challenges within the hotel or across the Hilton network
    • Personal Development programmes designed to support your career growth
    • Recognition and rewards for outstanding performance

    About Us

    DoubleTree by Hilton Perth Northbridge is a 206-room hotel featuring modern amenities and stunning city views. Our rooftop swimming pool, fitness centre, and James St Bar + Kitchen offer a range of options for relaxation and entertainment. We pride ourselves on being a workplace that fosters personal and professional growth, with opportunities to make a difference through our Corporate Responsibility programmes.


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