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- Lead ethnographic research, stakeholder interviews, and data synthesis to identify critical user insights and develop key hypotheses for the user experience. ">
- Translate customer needs into visually compelling creative concepts and create the solution's interaction and navigation design for large-scale and multi-modal solutions. ">
- Communicate key aspects of a proposed user experience to clients and how it delivers on customer needs, business objectives, and brand considerations. ">
- Influence, shape, and position ideas for customer impact within the team and with clients. ">
- Possess an outstanding POV on craft, tools, and process. ">
- Collaborate with other experience designers, content, business strategists, product owners, and software developers throughout the end-to-end design and build process. ">
- Clarify and define success metrics for client and business impact. ">
- Experience working within multi-disciplinary, agile delivery teams on large-scale projects. ">
- Diverse portfolio of responsive web and native application design. ">
- Familiarity with Salesforce, Microsoft, or other major CRM/Cloud platforms. ">
- Proficient in tools used throughout the end-to-end design process. ">
- Skilled in conducting qualitative and quantitative user research and analytics. ">
- Expertise in complex system and process mapping, customer journey mapping, and user flows. ">
- Able to facilitate co-design and ideation workshops. ">
- Strong wireframing and prototyping skills, with advanced knowledge of Figma. ">
- Experience with component-based design-development and design systems. ">
- Proficiency in designing navigation systems, information architecture, sitemaps, and interaction design. ">
- Capable of planning and facilitating usability testing sessions. ">
- Experience creating process and specification documents, collaborating with designers and engineers to transition wireframes to production-ready code. ">
- Strong communication skills, including expectation setting and stakeholder engagement. ">
- Consulting experience with a focus on delivering strategic design solutions. ">
- Experience working in one or more of the following industries: Public Sector (Government and education), Retail and consumer products, Financial Services. ">
- Prior experience in the public sector and financial services. ">
- Strong understanding of WCAG accessibility guidelines and inclusive design principles. ">
- Expertise in content strategy and experience with major CMS platforms. ">
- Passion for delivering exceptional experiences that positively impact customers' lives. ">
- Empathetic, intellectually curious, and open to learning about new industries, fields, and disciplines. ">
- Experience working within innovation incubation or cross-departmental teams. ">
- Proficiency in prototyping with code, including HTML, CSS, JavaScript, Python, React Native, etc. ">
- Experience designing for emerging technologies such as AI, W3, AR, and immersive experiences. ">
Publicisgroupe | Experience Design Lead - Sydney - Tideri Jobbörse

Description
Company Description
">Publicis Sapient is a digital business transformation hub that helps clients drive growth and efficiency in a rapidly changing world. With over 20,000 people across more than 100 offices worldwide, we combine strategy, consulting, and customer experience with agile engineering and problem-solving creativity to unlock value for our clients.
">In our experience design teams, empathy is key to creating human-centred products. Our teams must reflect the diverse experiences of the people who use them, including people of colour, women, people identifying as LGBTQIA+, carers, people of all beliefs, ages, and abilities. We value diversity of voices and perspectives in our team.
">Role Overview
">An Experience Design Lead will take a leading role in crafting compelling and emotionally resonant user and service experiences for various clients and large omni-channel solutions across web, mobile, social, physical space, and other interactive channels. In this role, you will blend story and technology to make a significant impact on the client's business, brand, and the always-on consumer.
">You will work in multi-disciplinary teams throughout every stage of the experience, leading client engagement throughout the design process from incubating new product ideas and features to prototyping and testing high-fidelity solutions with customers. Our team is a close-knit collective of diverse thinkers and doers who pioneer innovative solutions, partner with clients in experience innovation, product and service design excellence, and design for a more sustainable future.
">Key Responsibilities
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Requirements
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Preferred Qualifications
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About Us
">We have a nurturing and open culture that champions every individual in their growth. In addition to internal and external capability and craft training, staff are offered training in accessible design, unconscious bias, what CMOs want, allyship, and mental health first aid.
">We are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
">Benefits of Working Here
">#J-18808-Ljbffr
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