Operations Assistant - Coburg, Australia - Incluso Services Pty Ltd

Description

Are you ready to join Australia's newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia's leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on "Building the World that we Want" and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We're excited that we are looking to expand our team and we're on the hunt for an Operations Assistant.

Requirements

We're on the lookout for a career driven individual who would like to build their career at Incluso Services, beginning in our Operations team. You will be a reliable and dedicated individual who has strong time management and communication skills with outstanding attention to detail. Your role is KEY to the success of our business and delivering an exceptional experience to both our staff and participants.

What you'll be doing:

· Assist the team with customer services to include the management of inbound leads, calls and emails.

· Provide day to day administrative support to the Business Manager and leadership team.

· Support the People & Culture team in recruitment, training, onboarding, and culture events.

· Work with the Marketing team to assist with the facilitation of campaigns.

· Create, develop, and store documentation to assist with business operations and process.

· Support the finance team in administration, data entry and invoicing.

· Ad hoc tasks to assist with the growth of the business.

What you'll bring:

· Strong communication abilities, both written and verbal, to effectively interact with individuals.

· Experience in administration and working in an office environment.

· Excellent technical skills in using digital technology and be able to learn new systems.

· High level of organisational skills and being able to think quickly on the spot.

· Ability to learn quickly and process information efficiently.

· Able to multitask, problem solve and be comfortable managing multiple priorities.

What we would like you to have:

· Experience in a similar or administrative role.

· Authorised to work in Victoria.

· Valid Victorian Driver License

· An understanding of the NDIS, disability, and community services sector

· Diploma in Business Management & Leadership or similar qualification.

· Ability to actively navigate and adapt to change.

· Working with Children Check

· NDIS Worker Screening Check

Benefits

What we offer:

· We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.

· We offer an Employee Assistance Program for support and because time out is so important.

· We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.

· We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.

· We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.

· Lastly, we offer our team members the day off on their birthday

If you're viewing this ad and don't quite tick off the whole criteria list BUT and you're keen to take on a new challenge and you think you'd be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard.

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.