- Patient Safety / Clinical Risk
- Patient / Consumer Feedback
- Quality Systems capability
- National Quality Safety Health Service (NSQHS) Standards
- Practice Improvement
- Excellent understanding of the Western Health Best Care Framework
- Excellent understanding of Western Health quality systems
- Strong leadership and proven ability leading a team
- Excellent organisational skills
- Well developed interpersonal skills and high-level communication skills with a collaborative and consultative approach
- Ability to work collaboratively as part of a multi-disciplinary team
- Commitment to high quality, person-centred, co-ordinated, right and safe patient care
- Demonstration of a positive attitude and commitment to the organisation with an understanding of, and ability to integrate, positive organisational behaviours and values
- Western Health CARES Values
- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance
Team lead - Melbourne, Australia - Western Health
Description
An exciting opportunity exists for an experienced Quality Leader to join Western Health to provide efficient coordination and leadership oversight in the role of Team Lead - Best Care Coordinator (Previously Quality Partner) for the Aged, General Medicine & Subacute (AGMS) portfolio in a fulltime capacity.
The primary responsibility for the role is to provide leadership and advice to the Best Care Coordinators to ensure the day-to-day operational requirements of the Best Care Governance and Support Division are facilitated to provision Best Care.
The role will also enable consistent, clear and effective communication and support to align the AGMS Division to the Best Care Framework and ongoing functioning in the following:
This position is for a dedicated, enthusiastic and motivated health professional who is dynamic and ready for a new challenge.
The ideal candidate will demonstrate:
About Us
Our workforce of over 11,000 employees are driven by our values of 'Compassion, Accountability, Respect, Excellence and Safety' (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.
Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.
Our employees enjoy a wide range of benefits such as:
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children's Check.
Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.
Desirable: Tertiary qualification in a health discipline, social sciences or related fields and / or postgraduate qualifications in Health Service Management
Desirable: Previous experience as a Best Care Coordinator/ Quality Partner / Quality Improvement consultant
Desirable: Ability to build rapport and communicate effectively with multidisciplinary teams and diverse stakeholders, including well developed presentation, negotiation and facilitation skills