Customer Experience Design Lead - Brisbane

Only for registered members Brisbane, Australia

1 month ago

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Job summary

The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counter and online.
This stream brings together technology, development,

As the Customer Experience Design Lead,you will be responsible for leading discovery and service design to uplift the customer experience of the multichannel service offering delivered by Digital Customer (Smart Service Queensland).


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