Senior Institutional Relations Specialist - Victoria - beBeeClientServices

    beBeeClientServices
    beBeeClientServices Victoria

    2 weeks ago

    Job title: Client Service Manager

    Description

    Job Summary


    We are seeking a seasoned Client Services Manager to play a pivotal role in supporting all aspects of managing administrative and relationship needs for institutional trust clients.



    About the Role


    The Client Service Manager will be responsible for acting as a key consultant to clients, assisting in the formulation of best practices, redesigning processes, evaluating and implementing Trust and Custody services through innovative ideas and problem-solving skills. This involves ensuring overall client satisfaction by facilitating efforts of service teams, coordinating resources to ensure timely deliverables, resolving issues effectively communicating client concerns / needs to partners.

    Key Responsibilities:
    • Acts as key consultant to clients on Trust & Custody services using creative approaches
    • Develops complete understanding of client’s business objectives goals market challenges advising Relationship Managers on emerging issues bank products legal regulatory changes general financial environment impacting client activities banking services.
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