- Application Analyst role within Swinburne University
- Full time, ongoing position at our Hawthorn campus
- HEW 7 salary + 17% super
- Demonstrated experience in software incident management and problem management including investigation, resolution, and communication
- Demonstrated ETL, SQL and/or Crystal Report experience
- Excellent oral and written communication skills
- A strong customer service orientation with a focus on results and quality of service Qualifications
- Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training About Swinburne University of Technology
Application Analyst - Melbourne, Australia - Swinburne
Description
About the Role
The Digital Technology Delivery team at Swinburne University of Technology are looking for an Application Analyst to join their team. Working within the Student Application team, the Application Analyst will contribute to the goal of maintaining a high level of availability for its portfolio of application services, providing business processes and services to thousands of university staff and students.
In this role, the successful candidate will bring with them experience with the ETL, SQL and/or Crystal Report system, and any experience with the StudentOne platform will be considered highly advantageous. Although this role focuses on one main area of digital technology delivery, the Application Analyst will be given the opportunity to work within a highly experienced team, learning from their diverse skillset.
The Application Analyst will also need to have strong stakeholder management skills as they will need to work in partnership with stakeholders and colleagues to develop improvements to the numerous applications employed across the University.
Further information about this role can be found in the attached position description.
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:
• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.