Administration & Office Support - Darwin, Northern Territory

Job summary

The Administration Support role is crucial in providing high-quality, professional, and integrated support services to our participants. As the Administration Support, you will be responsible for ensuring the smooth delivery of our services.

Responsibilities

• Acting as the primary point of contact for internal and external stakeholders through phone, email, and in-person interactions.
• Managing conflicting requests, concerns, and inquiries.
• Ensuring data integrity and accuracy across multiple information systems, including care planning, finance, rostering, and human resources.
• Assisting with recruitment, hiring, and onboarding.
• Utilizing advanced skills in mainstream software, including the Microsoft Office Suite and database applications.
• Coordinating and managing the day-to-day operations of our disability programs.
• Collaborating with families and other stakeholders to develop and coordinate clients' care plans.
• Maintaining participant records and providing regular updates on progress through weekly, monthly, or quarterly reports.
• Assisting senior staff with special projects and initiatives, as required.

Job description