- Rollout and maintain internal compliance with the company internal management system (ISO9001), Health and Safety and Environmental (ISO certification process.
- Undertaking audits and inspections on site and office as required
- Coordinate internal and external audit program to ensure audits are scheduled and conducted when required
- Prepare agendas and meeting minutes relating to the Quality function, including Operational and Efficiency meetings.
- Investigate non-conformance issues in collaboration with relevant departments
- Attend and collaborate in all Quality and Continual Improvement Committees.
- Perform internal reviews on various processes, providing written reports including recommendations to assist in the improvement of business operations,
- Evaluate audit findings and implement appropriate corrective actions in collaborations
- with relevant departments
- Follow up on actions being taken against recommendations raised to ensure closure is evidenced and outcome based.
- Develop and write technical documentations such as manuals, procedures, work instructions, SOPs, and flow charts that are user friendly and meet target audience.
- Gain a deep understanding of newly developed assets and translate complex information into simple, polished, engaging content
- Assist with maintaining Compliance Framework
- Provision of advice to the wider business in updating policies and procedures to ensure its ongoing compliance with regulatory requirements
- Manage enhancements to compliance processes and procedures to ensure they are effective and efficient
- Monitor for legislative change that impacts the Operations team.
- Provide training and guidance in relation to system documentation and any material change to procedures, instructions, plans
- Oversee all aspects of quality assurance and compliance to ISO 9001 standards
- Collaborate with key stake holders to establish and maintain quality control processes
- Prepare quality performance reports as required.
- From time to time, and within your skillset, assist the Quality, Compliance and Stakeholder Manager with tasks relating to Community Engagement.
- Hold a Certificate IV in Quality Assurance
- 5+ years' demonstrated experience in a quality assurance and/or compliance or related role
- Auditor qualifications are highly desirable
- Demonstrated working knowledge of ISO9001
- Sound understanding of Australian legislation
- Advanced Microsoft Suite skills
- Strong understanding of statistical analysis and process improvement techniques
- Excellent oral and written communication skills
- A high level of critical thinking and problem-solving skills
- Excellent interpersonal skills
- High level of organizational skills
- Ability to travel interstate from time to time.
Quality and Compliance Officer - Canberra, Australia - Chandler Macleod
Description
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our client is seeking to engage a Quality & Compliance Officer.
Location: Canberra, ACT
Contract Length: Temp to Perm contract, Start - ASAP
Eligibility/Security Requirement: Applicants must be Australian Citizens
In this role, your responsibilities would include but are not limited to the following.
SKILLS & EXPERIENCE
This role will suit someone looking to work locally and is seeking a busy role working in a small, close-knit team
You'll also need:
If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Fiona Bell on or email for further discussion.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at