- Investigate, troubleshoot, and resolve incidents and services requests for infrastructure and other related technologies (e.g., network, systems, cloud, etc.)
- Maintain system health and performance through proactive maintenance and patching activities across infrastructure
- Perform configuration and administration of infrastructure
- Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively
- Follow and enforce ITIL aligned incident, request fulfilment, problem and change management process for any changes required on customer's network
- Communicate with clients in a timely manner
- Build effective working relationships both internally and externally
- Tertiary qualification in information technology or similar field (desirable)
- ITIL Foundation Qualifications and suitable vendor certifications preferred
- Experience in IT engineering / operations or similar field
- Good analytical and problem-solving skills, able to leverage server/network knowledge and a broad of array of tools to solve problems
- Skilled in responding to setbacks in an agile and resilient manner
- Due to the nature of the role requirement, candidates are required to be AU Citizen.
- VMware - Experience designing, implementing, supporting and maintaining (VCP desirable)
- NetApp Storage - Experience designing, implementing, supporting and maintaining E-Series and/or ONTAP devices
- Windows - Experience designing, implementing, supporting and maintaining
- Linux - Experience designing, implementing, supporting and maintaining – RHCSA desirable
- Once-in-a-career growth opportunities. A unique chance to be part of high-growth business changing the face of cyber security.
- Diverse projects. We're committed to making sure you're not doing the same kind of work repeatedly.
- Work with industry thought leaders to deliver world-class services.
- A dynamic, independent environment, where you're given flexibility to do your best work.
- Competitive salary and benefits.
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systems engineer - Brisbane, Australia - CyberCX
Description
07th May, 2024
CyberCX is Australia's leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Security Engineer to join our Managed Security Services team.
This role is responsible for system health, system performance & maintenance and responding to incidents and service requests.
Key Responsibilities
About you
Core Skills
Must Have:
Nice to have:
What's in it for you?
About CyberCX
We're cyber security experts first and foremost. A unified team of highly qualified, certified and skilled professionals working together on the same mission: to protect and defend organizations from cyber threats.
CyberCX is committed to attracting and nurturing top cyber security talent and providing the best employee experience in the industry. We provide an end-to-end suite of cyber security services unmatched in the market.
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systems engineer professionals in Brisbane
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Najam Siddiquie
Very Well Experienced Engineer or Manager