Jobs
>
Brisbane

    Technical Account Manager, Financial Services, ES - Brisbane City, Australia - Amazon

    Amazon background
    Description


    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.

    You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.

    TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.


    You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.

    You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.

    Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.

    Key job responsibilities
    Every day will bring new and exciting challenges on the job while you:


    • Act as a single point of contact to Enterprise Accounts
    • Understand your customers outcomes and business goals
    • Make AWS service improvement recommendations that fit with your customer strategy and architecture
    • Evaluate, analyze and present periodic reviews of operational performance to customers
    • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
    • Champion and advocate for customer requirements within AWS (e.g. feature request)
    • Participate in customer requested meetings (onsite or via phone)
    • Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
    • Share knowledge and innovate with some of the leading technologists around the world
    • Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
    • Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS
    We are open to hiring candidates to work out of one of the following locations:

    Brisbane, QLD, AUS


    • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
    • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
    • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
    • Computer Science or Math background.
    • Working knowledge of software development practices and technologies
    • Experience working with AWS technologies
    • Solid understanding of technology budget management

    Acknowledgement of country:


    In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

    We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


    IDE statement:
    Amazon is committed to a diverse and inclusive workplace.

    Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

    #J-18808-Ljbffr


  • Cubic Corporation Brisbane, Australia

    Business Unit: · Cubic Transportation Systems · Company Details: · Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and info ...


  • Premier and Cabinet Brisbane, Australia

    The Manager, Financial Services will have experience and knowledge in the Queensland Financial Accountability Framework and the legislation, policies and guidelines requirements to support the annual budget and financial reporting requirements. ...


  • Cubic Corporation Brisbane, Australia

    Business Unit: · Cubic Transportation Systems · Company Details: · Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and info ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalized service, utilizing cutting edge technology. · **The Role** · You will be res ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalised service, utilising cutting edge technology. · **The Role** · You will be res ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalized service, utilizing cutting edge technology. · **The Role** · You will be res ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalized service, utilizing cutting edge technology. · **The Role** · You will be res ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalised service, utilising cutting edge technology. · **The Role** · You will be res ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalized service, utilizing cutting edge technology. · **The Role** · You will be res ...


  • Striver Brisbane, Australia

    One of Striver's clients, a national private wealth firm, is recruiting fulltime and part-time Financial Services administrators to join their firm. · JOB RESPONSIBILITIES: · Working with senior manager and other team members to assist with day-to-day client requirements. · SKILL ...


  • Virgin Australia Brisbane, Australia

    **Work type**: · Max Term · **Location**: · Brisbane, Melbourne, Sydney · **Job type**: · Velocity Frequent Flyer, Customer Experience & Product · **Applications close**: · **Partnership Specialist Financial Services**: · **Sydney (preferred) or Melbourne or Brisbane based (Hybri ...


  • The Turner Group Brisbane, Australia

    Our client, a well-established Australian Superannuation Fund Manager, have had substantial growth and are looking for an Administration Officer. As part of this exciting opportunity you will be responsible for the following: · **Duties & Responsibilities** · - Triage of Administ ...


  • The Turner Group Brisbane, Australia

    Our client, a well-established Australian Superannuation Fund Manager, have had substantial growth and are looking for aa Administration Officer. As part of this exciting opportunity you will be responsible for the following: · **Duties & Responsibilities** · - Management of admi ...


  • The Turner Group Brisbane, Australia

    **Our Client** · Our client is a leading, well established national Financial Services organisation specializing in Financial Planning and Advisory services. They are a collaborative team that enjoy seeing the success of their clients, whilst supporting and developing their own t ...


  • TROOCOO Pty Ltd Brisbane, Australia

    Deliver strategic and effective communication activities · - Develop processes that support audience engagement · - Ability to drive change and operational efficiencies · **Company** · Our client is a leading financial services organisation dedicated to delivering innovative solu ...


  • SB Recruitment Pty Ltd Brisbane, Australia

    Collaborative and supportive environment · - Expanding business with plenty of scope to make your mark · - Innovative and agile workplace · **The Company..** · For close to a decade and a half this trailblazing finance company have been dedicated to enhancing the lives of Austral ...


  • EY Brisbane, Australia

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...


  • J and G Brisbane, Australia

    Are you an experienced client service officer/manager in the financial planning industry? · Are you ready for a new role for the new year? · If you are looking for more money, to work closer to home, want a career path into advice or operations then one of the four roles I am rec ...


  • SB Recruitment Pty Ltd Brisbane, Australia

    **The Company..** · This Australian finance company have been committed to improving the lives of their customers for close to 20 years and provide a variety of consumer & business loans to the market. · Due to business expansion, this organisation is seeking to hire a dedicated ...


  • MYOB Brisbane, Australia

    The Opportunity · You'll join our winning Financial Services Onboarding team and uphold first level defence against potential fraud and financial loss by vetting and checking all incoming applications. Configure and provision the facility to ensure clients are up and running ASAP ...