Team Leader, Program Support Services - Brisbane City, Australia - The State of Queensland

Description

QRIDA is seeking individuals with demonstrated leadership and management skills at an operational level, including the ability to develop, implement and review team operations that improve organisational performance.There will be one Permanent Full-time role and one Temporary Full-time role for 12 monthsFor the full selection criteria, please refer to the role description attached.

As Team Leader, you will manage the team resources ensuring a high standard of client services in the delivery of registration support functions.

Key responsibilities include:

• Supervision of the day-to-day activities of a team of administration support staff.
• Development, implementation and review of performance and development plans for individual team members.
• Undertake the allocation and monitoring of resources to ensure internal Standard Response Indicators are met.
• Build and maintain effective working relationships with other team leaders and business units within QRIDA.

For a full description of the key responsibilities, please refer to the role description attached.

Working at QRIDA

Joining our passionate team means an opportunity to learn, further your career, have your ideas heard and make a difference for rural and regional Australians every day.

Our team enjoys flexible working arrangements, employee assistance and benefits programs, rewarding training opportunities, and a healthy balance between work and life commitments.

QRIDA is a small organisation of just over one hundred employees. We value diversity in our community and work hard to foster an environment of inclusivity and trust.

Our Role and Purpose

The Queensland Rural and Industry Development Authority (QRIDA) is a specialist provider of government financial and advisory support to rural and regional Queensland.

As a statutory body of the Queensland Government we have been helping primary producers and industry recover from natural disaster, improve sustainability and profitability, make a start in business, and overcome difficult conditions, for more than 20 years.

As the Queensland Government's experts in rural finance, we also administer the State Government's Farm Business Debt Mediation program, the Farm Debt Reconstruction Office, conduct a biennial Rural Debt Survey, undertake research and provide advice to the Minister for Agricultural Industry Development and Fisheries and Minister for Rural Communities.

QRIDA is empowered under the Rural and Regional Adjustment Act 1994 to deliver additional programs and services across a range of industry sectors and to local, state and territory governments throughout Australia and for the Australian Government.

We're committed to do more to be a proactive, responsible and reliable provider of financial management services and assistance to create sustainable rural communities.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

To apply for this position please download a copy of the 'Applying for a Job at QRIDA' guide and follow the instructions, particularly, with regards to providing a statement addressing each selection criteria separately as part of your application.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.