General Manager - Underwood, Queensland
2 days ago
Job description
Border Express is looking for an experienced General Manager to lead our Queensland and Northern Territory region and help shape the next phase of our growth.
This is not just another leadership role – this is your opportunity to take full ownership of safety, service, people performance and revenue outcomes, driving operational excellence across a complex, fast-moving freight environment.
What you'll do:
- Lead and manage all Branch activities across your assigned state, ensuring operational efficiency and strong financial performance
- Drive service excellence, including maintaining and improving DIFOT performance and operational KPIs
- Develop and execute quarterly labour and operating plans aligned to business strategy and budget expectations
- Monitor financial performance daily, analysing cost overruns, margin performance and utilisation metrics, implementing corrective action where required
- Build, coach and develop your senior leadership team to ensure improved capability and succession strength
- Oversee safety compliance, regulatory adherence and disciplined operational governance across all facilities and fleet
- Partner with national sales, customer service and other General Managers to strengthen performance nationally
- Foster a high-accountability culture focused on customer service, safety and continuous improvement
What we're looking for:
- Proven experience in a General Manager or senior operational leadership role within transport, logistics or a complex operational environment
- Strong financial and commercial acumen, with demonstrated experience managing budgets, cost control and margin performance
- Experience leading high-volume operations with fluctuating demand and workforce optimisation requirements
- A confident and visible leader who can build high-performing teams and drive accountability
- Strong stakeholder management capability, including experience working alongside sales and commercial teams
- Deep commitment to safety leadership and regulatory compliance
- A strategic thinker who can translate business objectives into disciplined operational execution
Why Border Express?
At Border Express, we've been setting the standard for exceptional service and results for over 40 years. As we enter an exciting phase of growth and innovation, we're raising the bar higher than ever before.
We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations and gender identities.
We work hard to create a safe and inclusive environment for all. We encourage and support our team members to grow their careers with Border Express, by providing ongoing opportunities and development to grow and make a real difference.
At Border Express, we're not just moving freight — we're moving boundaries. Join us.
Border Express is proud to be a division of Freight Management Holdings (FMH).
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