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- Actively develop the NSW Government cyber security posture through expert technical advice and direction.
- Lead and manage support to NSW Government agencies impacted by a cyber incident and ensure all relevant internal plans and procedures are in place to coordinate response across all-of-government.
- Develop and maintain a database of known issues, causes and resolutions to guide and continuously improve the team's response throughout all-of-government coordination and activation of the NSW Cyber Emergency Management Plan.
- Lead and manage technical assessments of information and cyber security controls, vulnerabilities and recommended actions for internal teams and relevant stakeholders in relation to significant cyber incidents or crises.
- Investigate and assess security breaches (within a defined area of responsibility) to maintain compliance with all-of-government cyber security policies and standards.
- Provide technical expertise and lead the Cyber Security NSW technical incident response capability in response to significant cyber incidents and crises.
- Contribute technical expertise to reporting on current and emerging cyber security risks and trends.
- Build and maintain strong working relationships with stakeholders (internal and external) to foster collaboration, the exchange of information and informed decision-making during a significant cyber incident or crisis.
- Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats.
- Increase cyber skills and awareness.
- Understand the risks from cyber threats to our digital information and systems.
- Set cyber security standards.
- Ensure we are prepared if a damaging cyber incident occurs.
- Stay informed about the constantly changing NSW cyber security landscape, including emerging threats, vulnerabilities and governmental policies.
- Deliver comprehensive oversight and strategic value in cyber security endeavors within an all-of-Government framework, while also enhancing collaboration, coordination and synergy among NSW Government agencies to bolster cyber resilience and response capabilities.
- Balance competing priorities and deliverables, ensuring timely completion of tasks while maintaining quality outputs amidst competing commitments and promptly responding to emerging challenges.
- Demonstrate ability to liaise with a wide range of technical and non-technical stakeholders.
- Experience in state and federal cyber security policies and frameworks.
- Tertiary qualifications in an appropriate discipline; or equivalent relevant industry experience.
- The role requires a security clearance to the level of Negative Vetting 1 (NV1) as a condition of employment.
- An Australian Citizen including the ability to obtain and maintain a NV1 National Security Clearance and undergo a police check.
Manager, Incident Coordination - Sydney - Nsw Department Of Customer Service

Description
Job Title: Manager, Incident Coordination and Response
">The Department of Customer Service (DCS) is a service provider and regulator that focuses on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
">Cyber Security NSW is looking for a Manager, Incident Coordination and Response to join the Intelligence & Incident Response Team in Sydney. The role requires a strong organisational skill set and experience providing technical coordination, administrative support, strategic and reporting assistance across a range of business functions.
">About the Role
">About Cyber Security NSW Branch
">The Cyber Security NSW branch is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW, protecting our systems and digital information as we undertake exciting digital transformation across NSW Government.
">Cyber Security NSW works across NSW Government to:
">About You (Essential Requirements of the Role)
">To be successful in this role you will:
">-
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