Customer Service Rep - Launceston, Australia - Randstad

Description

Our client is seeking Customer Service candidates to work in the Banking & Finance Sector.

The ideal candidate will have:-

• Excellent written and verbal communication skills
• Friendly, helpful, and customer-centric approach
• Strong problem solving abilities
• Previous experience in a call centre or customer service role preferred
• Flexibility to adapt to a rotating roster between 8am to 8pm, Monday to Friday

The role:

• Handle inbound calls from customers with professionalism and empathy
• Provide accurate information, assistance, and support to resolve customer inquiries and concerns
• Utilise effective communication skills to ensure a positive customer experience
• Demonstrate strong problem-solving abilities to address customer issues promptly and efficiently
• Maintain detailed and accurate records of customer interactions

To discuss these opportunities call Randstad today on to speak with one of our consultants.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.