Technical Supervisor - City of Melbourne - beBeeDesktopSupport

    beBeeDesktopSupport
    beBeeDesktopSupport City of Melbourne

    1 week ago

    Construction / Facilities

    Job title: Desktop Support Lead

    Description

    Job Description


    We are seeking a highly skilled and experienced professional to fill the role of Desktop Support Lead. As a key member of our team, you will be responsible for providing top-notch technical support to our customers.


    In this capacity, you will work closely with our internal teams to identify and resolve technical issues in a timely manner.




    Required Skills & Qualifications


    • Technical Skill: Proficiency in Microsoft Windows operating systems is required.
    • MCP (Microsoft Certified Professional) certification preferred but not required.
    • A strong understanding of ITIL framework and methodologies
    ,

    The ideal candidate will have excellent communication skills, both written and verbal. They must be able to effectively articulate complex technical information in a clear and concise manner. Additionally, they must possess strong analytical skills, including the ability to troubleshoot complex problems quickly.
    The selected individual should demonstrate expertise in at least two relevant technologies as well as knowledge about tools such as ticketing software etc]



    Benefits


    p>This position offers an opportunity for career growth within  our organization. The successful candidate can expect competitive salary ranges along with great benefits including health insurance 401K options/disability coverage/dental/vision/health savings account flexibility paid holidays/paid time off plus employee discounts!"],

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