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  • Guest Service Agent - Perth - Marriott International, Inc

    Marriott International, Inc
    Marriott International, Inc Perth

    1 month ago

    Default job background
    Part time
    Description

    Job Title:

    Courtyard by Marriott Perth Murdoch - Guest Services Agent

    About the Role:

    We are seeking a passionate Guest Services Agent to join our team at Courtyard by Marriott Perth Murdoch. As a key member of our operations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and exceeds their expectations.

    Key Responsibilities:

    • Support the Guest Services team with general operational tasks, including room assignments and guest requests.
    • Provide expert knowledge of the hotel and surrounding area to exceed guest expectations.
    • Handle general enquiries, providing service excellence to experienced travelers.
    • Assist with verifying and adjusting billing for guests, while following up with guest questions and requests.

    Your Background:

    • Experience with OPERA property management system or similar.
    • Relevant experience in a similar role.
    • Working rights in Australia.

    About Us:

    Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart, as our passion is to help guests follow theirs.

    Benefits:

    • Exclusive staff discounts on food and beverage and hotel rooms.
    • Flexible working hours & locations.
    • Sabbatical leave.
    • Paid leave during your birthday month.
    • Internationally recognised training programs.
    • Employee Assistance Program.
    • Employee Referral Incentives.

    Salary:

    $60,000 - $80,000 per annum, depending on experience.

    Location:

    Courtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia, 6150.


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