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  • Solutions Consultant - Central Coast - Tideri Jobbörse

    Tideri Jobbörse
    Tideri Jobbörse Central Coast

    1 week ago

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    Description

    Who We Are; What We Do; Where We're Going

    Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices.

    We serve over 4,000 customers in more than 100 countries, playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and safeguard national security.

    With employees based around the world, Magnet Forensics has been expanding its global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore.

    As part of Magnet Forensics, you can make a difference in the world, regardless of your role.

    You'll be supported through learning and development, as well as an incredible team with unbelievable talent and integrity.

    Your Team

    We are a dynamic team passionate about our work.

    Our work makes a difference, and there's a shared sense of purpose in our culture.

    We work in cross-functional teams to regularly experiment, iterate, and deliver on new goals, pushing boundaries in everything we do to bring world-class digital forensics tools to law enforcement, government agencies, and corporations.

    Job Title: Solutions Consultant

    As a Solutions Consultant, you will serve as the key technical advisor and product advocate during the sales process.

    Your role will involve working closely with the sales team to understand customer requirements and provide innovative solutions that meet their needs.

    You will be responsible for delivering compelling product demonstrations and presentations, effectively communicating the value proposition to potential clients.

    Our digital forensic technical expertise and knowledge of investigations will rely on you to advance the sales cycle and ensure both short- and long-term customer success of our clients.

    This starts by building strong relationships internally with the sales team and culminates in establishing a high level of trust with customers.

    You will report to the Manager, Solution Consultants, who oversees your region.

    What You Will Accomplish

    • Act as the primary technical liaison between the sales team and clients, providing in-depth product knowledge and guidance throughout the sales cycle.
    • Conduct comprehensive product demonstrations and presentations, showcasing features and benefits to potential clients in a clear and concise manner.
    • Collaborate closely with the sales team to identify client requirements and propose tailored solutions that address their specific challenges.
    • Offer technical expertise and guidance during the development of proposals, ensuring that proposed solutions align with client objectives and industry best practices.
    • Facilitate smooth transitions from pre-sales to post-sales support, working closely with support teams to ensure customer satisfaction and successful onboarding.
    • Provide technical training and support to the sales team on product updates, new features, and industry trends to enhance their understanding and ability to effectively communicate the value of the product.
    • Maintain a deep understanding of the competitive landscape and market trends, offering insights and recommendations to refine the product positioning and sales strategy.

    Requirements

    We're looking for someone who checks off most, but not all, of the boxes listed below.

    It's more important to us to find candidates who can display indicators of success through skills they've developed and experiences they've had, rather than finding folks who have 'been there, done that'.

    We want to be part of your development journey, and we'll learn as much from you as you learn from us.

    Must-Haves

    • College/University Degree or Diploma in Engineering, IT, Computer Science, or equivalent experience.
    • 3-5 years' experience using various computer, mobile, and cloud software solutions (i.e., AXIOM, IEF, FTK, Encase, XRY, GrayKey, GrayKey FasTrak, DVR Examiner, Magnet Witness, Griffeye, VeraKey, Cellebrite, Oxygen, etc.).
    • 3-5 years' experience working with or managing deployments of forensic tools within a network environment.
    • 3-5 years' experience working in investigations involving multimedia, with tools such as DVR Examiner, Magnet Witness, and Griffeye.
    • Experience with cloud and virtual machines is desirable.
    • Experience of private sector incident response, EDRM, or corporate internal investigations is desirable.
    • Ability to translate technical knowledge for different audiences.
    • Excellent verbal and written communication skills in English.
    • Other language skills will be considered a plus.
    • Ability to travel approximately 40% of the time.

    The Most Important Thing

    We're looking for candidates who can provide examples of how they've demonstrated Magnet CODE in their previous experiences:

    CARE – We care about each other and our mission to make a difference in the world.

    OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

    DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

    EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

    At Magnet Forensics, we're committed to continuous learning and building a diverse and inclusive workforce.

    Our commitment will be reflected in our hiring processes and embedded in our values and how we treat one another.

    If you're interested in this role, but don't meet all of the qualifications listed above, we encourage you to apply anyway.

    Equal Employment Opportunity

    Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

    Accommodation is available to all applicants upon request throughout the hiring process.

    Refusal to consent to a background check may be grounds for revoking an offer of employment.


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