Lead Service Designers - Canberra, Australian Capital Territory
2 weeks ago

Job summary
We are seeking two experienced Lead Service Designers to support the Department of Veterans' Affairs in delivering human-centred, policy-aligned digital services across complex administered programs.The OpportunityWe are seeking two experienced Lead Service Designers to support the Department of Veterans' Affairs in delivering human-centred, policy-aligned digital services across complex administered programs.
- Develop and maintain service blueprints, service maps and end-to-end service models
- Create user journey maps, service artefacts and design communications for diverse audiences
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
We are looking for a hands-on ICT professional to support a major digital uplift program within a large and evolving technology environment.This role focuses on improving how ICT services are designed, transitioned, and operated during periods of change, · including outsourcing, ...
1 month ago
Local Peoples is taking expressions of interest for talented and experienced Service Designers who are passionate about making a positive impact on public sector services through design. · ...
1 month ago
We turn the uncertain into certain Projects Assured is a Canberra-based consultancy delivering expertise to the market across Management Advisory, Capability Management, and Information Technology Services. · ...
1 month ago
An opportunity exists for an experienced Lead Senior Systems Analyst Service Designer to join a major digital transformation program within a large federal government environment.Demonstrated experience working in Agile multidisciplinary teams using Agile methodologies>Ability to ...
6 days ago
As a Manager in Service Design within our Public Sector practice you will lead strategic design initiatives and collaborate with cross-functional teams to shape impactful government service strategies experiences and solutions. · ...
1 month ago
The Service Design Architect is responsible for planning designing building operating and continually improving the IT Service Management Service Design capability for a Multi-Vendor Environment. The role ensures that new or changed ICT services are fit for purpose fit for use su ...
1 week ago
This senior Service Design role operates at program scale within a Federal Government environment. · Develop service blueprints, service maps, and end-to-end service models for complex programsTranslate research insights, business needs, and technical constraints into actionable ...
2 weeks ago
We are looking for a strategic thinker who uses insight to guide good decisions. You are a human-centric leader who is transparent about challenges and ambitious about outcomes. · This move could be the defining moment in your career. · Practice Leadership: Lead service design as ...
4 weeks ago
We are seeking an experienced Service Design Lead to provide strategic leadership across a large-scale digital transformation environment. · ...
3 weeks ago
We have an opportunity for an experienced Service Design and Transition Delivery Lead to support a multi-year Defence program to deliver and sustain an enterprise Health Knowledge Management System. · ...
2 weeks ago
This is a senior Service Design role operating at program scale within a Federal Government environment. · The focus is on shaping end-to-end services across complex, legislated domains, · aligning human-centred design outcomes with policy, technology, · and delivery realities. ...
2 weeks ago
We are seeking an experienced Service Design Lead / Principal Service Designer for a senior role within a large, complex government digital environment.This role focuses on leading service design as a practice, uplifting capability, · and supporting multiple delivery teams operat ...
3 weeks ago
We are seeking an experienced Service Design Lead to provide strategic leadership across a large-scale digital transformation environment. · ...
3 weeks ago
We are taking expressions of interest for talented UX/CX/Service Designers who are passionate about making a positive impact on public sector services through design. · You will have the opportunity to work on exciting projects that aim to have positive benefits for the community ...
1 month ago
We're in the business of transformation. To transform the future, we're building a diverse, ambitious team that champions imaginative ways to solve our clients' most important challenges. · How and where work gets done is being reimagined. · ...
5 days ago
Job summary: To solve important problems we need to aim for the inclusion of our diverse talent. We empower our people to use their creativity, authenticity and human differences to be the champions of change. · We know that when people from diverse backgrounds and with different ...
5 days ago
Partnering with clients to help them achieve their objectives by developing risk management strategies and process improvement initiatives across control frameworks, systems and regulatory environments. · Identify gaps in the market and spot opportunities to create value proposit ...
5 days ago
Trust & Risk | Defence and Aerospace Industry | Expressions of Interest
Only for registered members
We are actively seeking Expressions of Interest for our Trust and Risk team.Join our community of solvers by expressing interest today · Together, we are a passionate community of solvers coming together in unexpected ways, creating new solutions for a new day. · We're on the lo ...
5 days ago
We're looking for an Experienced Data Engineer to join our Assurance team in Canberra. As a senior data analyst and/or engineer, you'll work with clients to deliver crucial business insights through data analytics and visualisation. · ...
5 days ago
We're in the business of transformation.To transform the future, we're building a diverse, ambitious team that champions imaginative ways to solve our clients' most important challenges. · A career in our Analytics Data Assurance practice, will provide you with the opportunity to ...
5 days ago