- Analyse market trends, customer feedback, and competitive landscape to identify potential product opportunities.
- Prioritise product requirements based on customer needs and business objectives, focusing on key bulk payment use cases.
- Facilitate workshops and meetings to elicit requirements and manage stakeholder expectations
- Provide recommendations for enhancements and solutions
- Conduct detailed analysis of business processes, systems, and data for different use cases such as Super, Government, Payroll and others
- Identify risks and associated impacts/controls requirements supporting the products
- Assist Risk and Compliance stakeholder in maintaining risks systems and processes for the products up to date
- Develop collateral supporting BECS and other NPP products to educate key industry segments.
- Create supporting documentation for NPP Product changes such as Implementation Guides and Best Practice Guidelines.
- Supporting product managers and lead product analyst
- Offer guidance and assistance to junior analysts as needed.
- Contributing to an environment where team members feel valued, motivated, and empowered
- Supporting product managers and stakeholders to define the product strategy for BECS (Bulk Electronic Clearing System) migration.
- Support strategy definition for future initiatives, including operational readiness, testing, certification, onboarding requirements, and exception handling.
- Bachelor degree or similar (preferred)
- Proven experience as a Product Analyst, preferably in the payments, payroll, superannuation or government
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Experience with product management methodologies and tools
- Ability to work collaboratively in a cross-functional team environment
- Understanding of user-centered design principles and methodologies
- Knowledge of market research techniques and data analysis
- Ability to prioritize and manage multiple projects and tasks
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Senior Product Analyst, Payments - Sydney, Australia - Australian Payments Plus
Description
The Game Changers:
At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.
AP+ brings together Australia's three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.
The Purpose:
As a Senior Product Analyst, you will have the opportunity to contribute to our ambitious goals. You will work closely with cross-functional teams, including product managers, industry, and external stakeholders, to define product requirements. Your insights and recommendations will be instrumental in developing innovative payment solutions and improving user experiences.
You will be responsible for:
Identify Product Opportunities:
Risk and Compliance
Documentation
Team
Support Product Strategy:
In order for you to be successful in the role, you'll have:
What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.
AP+ are not partnering with Recruitment agencies for this role.
