Service Delivery Team Leader - Launceston
1 month ago

Job summary
Do you have a passion for achieving client satisfaction with strong ability to have difficult conversations and get the best from people As a Silverchain Team Leader you will support and develop large team of passionate community workers who provide in home services to our aged care clients around Tasmania North Launceston - Burnie area Previous experience within Community Aged Care industry is preferred but not essential What s on offer Team Leaders provide coaching ongoing support and direction to geographically dispersed team with goal of achieving exceptional client service You will be daily point of contact for your team manage team individual performance drive safety initiatives conduct interviews inductions new Care Workers manage payroll administrative tasks handle client escalations as needed with support from management team This is full-time permanent role Most of your time will be spent on road with your team when required may work from home
Job description
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