Application Administrator - Perth - DevelopmentWA

    DevelopmentWA
    DevelopmentWA Perth

    1 week ago

    Default job background
    Full time
    Description

    Job Title: Application Administrator

    Company: DevelopmentWA

    Location: Western Australia

    About Us:

    We are a land development agency working on industrial, commercial, and residential projects. Our work is diverse and state-wide, developing land for sustainable communities, prosperous industries and resilient regions.

    Our portfolio includes the development and management of some of WA's most iconic residential, commercial and industrial projects both within the metropolitan area, and regional areas of our state.

    We are committed to innovation and sustainability across all of our operations, including a plan to transition to net zero 'scope 1 and 2' emissions by 2025.

    Role Summary:

    This role provides customer-centric support for applications managed by the System and Services team, including education and guidance in the use, deployment and maintenance of computer infrastructure and software.

    The Application Administrator will also ensure the implementation and maintenance of key business systems meet the organisation's needs.

    Responsibilities:

    • Provide application administration and functional support to key business systems such as Clarity PPM, Oracle EBS, DocuSign and Microsoft 365 applications including Microsoft Office suite, SharePoint and Dynamics CRM.
    • Develop and maintain system and application configuration.
    • Develop and maintain processes and procedures.
    • Develop and maintain training manuals in line with the defined business processes and procedures.
    • Deliver training and host information sessions including inductions and ad-hoc training for information systems, software and services in line with defined business processes and procedures.
    • Assist with the evaluation, planning, executing, testing and implementing desktop hardware or software upgrades and voice communication technologies as required.
    • Perform routine auditing, monitoring and testing to maintain information system performance and identify system issues.
    • Assisting in the development, refining and documenting of knowledge, processes and procedures as they relate to the items above.
    • Provision of coverage as part of the ICT Team to ensure effective integration, implementation and support of systems.

    Requirements:

    • Demonstrated experience in development, delivery and continuous improvement processes.
    • Proven work experience in ICT focussing on applications support, administration and training and a strong understanding of Windows Operating systems, desktop software and hardware and SOE employments.
    • Experience delivering ICT related training.
    • Strong analytical and problem-solving skills, including the ability to assess complex business needs and translate them into relevant digital solutions.
    • Strong organisational skills with the ability to work on multiple projects.
    • Well-developed verbal, written and interpersonal communication skills enabling competent engagement and collaboration with an all-inclusive and diverse range of individuals.
    • High level of computer literacy with a strong understanding of software development lifecycle.
    • Deliver an exemplary standard of customer service inclusive of proactive approaches to problem solving.
    • It is highly desirable for this position to have knowledge and experience in the administration and training of: core business system or ERP solution, Broadcom's Clarity PPM system or other project management system, Microsoft 365 suite of products.
    • Experience in an organisation with similar values and ethics to DevelopmentWA is highly desirable.

    What We Offer:

    • Flexible working arrangements, including hybrid work.
    • An organisation that is committed to sustainability, including a transition to net zero carbon emissions.
    • Brand new office fit-out in Mia Yellagonga Tower 2 (BDO building) with beautiful views of Kings Park.
    • Study Assistance and professional development opportunities.
    • End-of-trip facilities.
    • An active social club and volunteering opportunities.
    • An agile and progressive workplace culture built on our core values of Brilliance, Alliance, Courage and Integrity.

    Salary: $97,311 - $102,172 per annum + superannuation

    Contact Information:

    Please submit your resume and cover letter addressing the listed success factors and why you are suited to this opportunity by 9AM Monday 02 December 2024.

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