Client Services Manager Specialist - New South Wales - Fis Australia

    Fis Australia
    Fis Australia New South Wales

    2 days ago

    Description

    Job Description:


    FIS is seeking a seasoned Client Services Manager to join our service delivery team in Sydney.


    • Manage key client relationships

    • Oversight of service delivery ensuring compliance with Service Level Agreements (SLAs)

    • Utilize understanding of financial software and cloud systems to troubleshoot issues and collaborate effectively with technical teams

    • Lead or mentor a team promoting excellence and continuous improvement

    • Liaise with cross-functional teams to develop strategies aligning with client objectives

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