Solutions Engineer - Melbourne, Australia - Splunk Inc

Description

Join our disruptive vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journeyAs a Solutions Engineer, you will become part of a world-class pre-sales team that provides technical and thought leadership as we work closely with our customers to identify and solve their biggest challenges and help them reach their optimal success.Our Splunk Family in Australia/ New Zealand are a results focused and collaborative bunch spanning functions across sales, customer success, support, marketing and G&A functions. We love to work as a team, celebrate success and learn from our losses. We have a great team culture with regular social catchups, team building events, end of quarter celebrations, volunteering activities and a culture based on respect, transparency and always doing the right thing

Role:

Embrace your inner geek within a team of incredible technologists at Splunk

We are looking for our newest Solutions Engineer for the Splunk family in Melbourne. This person will help our enterprise customers harness the full value of our platform. You will have a passion for driving growth and adoption with our customers by demonstrating Splunk's ability to bring data to everything.

Responsibilities: I want to (and can) do that

Demonstrate & evangelize Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows.

Lead or participate in discovery calls/conversations with prospects (autonomously or in collaboration with your sales counterpart) to discover and/or validate opportunities.

Establish and develop positive relationships throughout the sales cycle & beyond with our valued customers & partners

Visit prospects and customers/partners, and engage in onsite customer work in the form of 'Proof of Value/Concept' when required.

Answer complex technical inquiries and address customer concerns to drive successful outcomes.

Requirements: I have done (and can) do that

Understand each customers' business, operations and industry including the strategic business and technology goals.

Demonstrate how Splunk's solutions can provide capabilities and benefits to address the client's business needs.

Ability to be organised and analytical as well as creative and adaptive

Developing & maintaining strong relationships with customers & partners as a trusted advisor

Desire to work for a dynamic technical organisation with a fast-growing customer base.

Work with peers and cross functional teams to develop and continually improve working practices and processes

Work with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc

Experience & hands-on skills with observability solutions around microservices and serverless architectures, for example Kubernetes, Docker, Serverless functions, etc.. would be an advantage

Experience and hands-on skills with scripting languages such as Python and Perl, as well as with regular expression (RegEx) pattern matching would be an advantage

Familiar with other open source technologies, search engine technologies and query languages.

5+ years of Presales experience working for an Enterprise Vendor is preferred