Senior Business Analyst - Brisbane City, Australia - Hudson

Description

The Senior Business Analyst supports the analysis, management and delivery activities required to implement business improvement initiatives and projects within the department.

In this role you will:

• Elicit and document business requirements using a variety of business analysis techniques
• Interpret business needs and translate those into functional and non-functional requirements and software specifications where necessary
• Ensure business requirements are communicated to both software development and test teams
• Work with technical staff and act as a conduit between business customers and technical staff to define /refine requirements and develop solutions
• Develop and maintain standards for delivery of business analysis function using ICT industry best practices
• Ensure standard of documentation and tools used to elicit and capture business processes is consistently adopted within the business
• Negotiate and influence business users to drive efficiency through improved business practices
• Liaise with stakeholders in order to understand the structure, policies and operations of the department and recommend technology solutions that assist in achieving agency outcomes
• Ensure stakeholders understand available ICT services and promote financial awareness with a view to delivering value for money
• Develop strong relationships with business and technical staff on the requirements that inform ICT solution design
• Negotiate effectively with customers to identify needs and business solutions and facilitate workshops to clarify and negotiate business outcomes
• Establish and maintain collaborative networks with business and other stakeholders
• Respond to changes in customer needs and expectations
• Ensure timely and appropriate responses to system issues reported by staff
• Maintain a professional customer focus
• Undertake other duties as directed to support delivery of departmental priorities.

Role Fit:

The essential requirements for this role are:

• 5+ years' experience in business analyst roles, including creation and implementation of structured internal service delivery processes contributing to the successful and timely delivery of complex ICT projects and initiatives
• Ability to proactively lead the Business Analysis team and function of the Digital Services and IT Group
• Excellent stakeholder management skills
• Comprehensive and contemporary knowledge of Software Development Life Cycle and PRINCE2 Project Management Methodology
• Significant Business Analyst experience in an IT environment with strong skills in the development of requirements and specifications according to industry standards
• Strong analytical thinking and problem-solving skills
• High level of written communication skills, including the ability to simplify complex system and process concepts which both business users and IT Technical staff can interpret
• Ability to cultivate productive working relationships and communicate with influence
• Strong facilitation and elicitation skills to lead business in definition of desired outcomes, business processes and requirements
• Ability to conceptualise broader business issues, structures and operations
• Understanding of governance frameworks
• Knowledge of risk management frameworks and experience in applying to an ICT environment
• Experience in an ICT operational environment.

Further details:

8 Hours/day - 40 Hour working week.

The successful candidate will be required to complete a Criminal History Check.

To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached. Alternatively, please contact Jacqui Deller at J, quoting reference number

Reference number: BBBH237183
Profession:IT, Technology & DigitalBusiness Analysts

Company: Hudson Australia
Date posted: 5th Apr, 2024