Customer Experience - Sydney - Emirates

    Emirates
    Emirates Sydney

    1 week ago

    Description

    Customer Experience & Ticketing Lead

    At Emirates in Sydney Airport Australia you will be responsible for supervising operations of airport kiosk ticketing desk with primary focus on exceptional customer service troubleshooting effective resolution of all customer inquiries maximize revenue through ancillary sales commercial products including subcontracts additional legroom options excess baggage services ensure knowledge of Commercial products promote offerings enhance travel experience Skywards programme benefits understand effectively communicate promote its relevance address customers enquiries monitor document sales activities reconcile money received cash point-of-sale card payments handle deposit cash compliance with local regulations collaborate Finance Administration Manager operate according to operational disruption support rebook passengers hotels coordinate pass security check-in boarding lounge ramp airport results.


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