Senior Program Officer - Cairns, Australia - The State of Queensland

Description

Department of Housing
Program Delivery; First Nations Housing & Homelessness; Policy Performance & First Nations; Cairns

You will be part of First Nations Housing and Homelessness which contribution is to deliver aspects of the Queensland Housing Strategy 2017 – 2027 and Aboriginal and Torres Strait Islander Housing Action Plan

You will develop, manage and deliver capital works projects for government within departmental standards, on time and on budget.

• Lead a small team, including resource management and planning; application of financial and human resources delegations; positive performance management and training; workload management to ensure appropriate and efficient service delivery as well as monitoring, analysing and reporting on key performance indicators.
• Prepare timely and well researched briefings, reports, budgets, submissions, ministerial and departmental correspondence on major operational issues.
• Manage responses to information requests related to the Healthy Housing program to a range of stakeholders (including ministerial and other areas of the department) often within short timeframes.
• Establish and maintain strong working relationships with other areas of the department particularly with Property Services, QBuild (the service delivery provider), and the department's Housing Service Centres.
• Maintain knowledge and understanding of cross-cultural protocols and departmental policies to effectively and sensitively consult, negotiate and communicate with partners, stakeholders and customers.
• Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

What we are looking for

• A critical requirement of the position is an understanding of Aboriginal and Torres Strait Islander protocols and issues to effectively and sensitively communicate with a diverse range of stakeholders including Aboriginal and Torres Strait Islander customers, councils and communities.
• Effectively manage new and unexpected events and demonstrate judgement about when to escalate issues.
• Generate and share creative ideas and suggestions for improvement.
• Seek clarity of tasks and know what is expected of you.
• Work collaboratively with others for the benefit of our customers.
• Demonstrated skills in project management with clear and concise written and verbal communication.

Mandatory requirements

• Class C Driver's Licence.
• Fieldwork is a requirement of this role. Conditions in the field can be changeable requiring varying degrees of situational awareness, vigilance and management of risk.

Applications to remain current for 12 months.

Job Ad Reference: QLD/560263/24

Closing Date: Thursday, 9th May 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.