Current jobs related to Operations Support Agent - Warrnambool - Fedex Australia


  • FedEx Group Warrnambool

    Operations Support Agent · We are seeking an experienced Operations Support Agent to join our team in Warrnambool. · About the role: · The role involves a variety of essential tasks that enable us to deliver high-quality customer service on a daily basis. You will have the opport ...

  • Operations Support Agent - Warrnambool - Fedex Australia

    Fedex Australia
    Fedex Australia Warrnambool

    1 week ago

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    Description

    About the Role

    The Operations Support Agent plays a vital role in delivering excellent customer service. This varied position involves both office and warehouse duties, providing a dynamic work environment.

    Key Responsibilities

    • General administration and office duties
    • Control Agent & Outside Hire Administration, ensuring compliance and inquiries are maintained
    • Assistance in the warehouse as required
    • Deliver and pick-up consignments, covering runs as needed by business
    • Reporting on weekly Service Quality KPIs
    • Maintaining a high level of customer service for internal and external clients

    Attributes and Competencies

    • Attention to detail
    • Analysis and problem-solving skills
    • Excellent communication skills
    • Self-motivated and comfortable with autonomy
    • Ability to multitask and meet deadlines

    The Philosophy

    At FedEx Express, our People-Service-Profit philosophy emphasizes taking care of our employees so they can deliver exceptional service to customers, driving profit and success for the company.

    The Culture

    We value innovation, integrity, and commitment, fostering a supportive and caring team culture that promotes employee well-being and contributions.

    The Mission

    We strive to be the best company to work for, with the best service and brand in our industry, prioritizing our people's growth and development.


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