CustomerSuccessLeader - Council of the City of Sydney - beBeeEnterpriseGrowth

    beBeeEnterpriseGrowth
    beBeeEnterpriseGrowth Council of the City of Sydney

    2 days ago

    Technology / Internet

    Job title: Strategic Customer Success Manager

    Description

    Job Summary

    We are seeking a seasoned professional to drive customer success and growth within our strategic accounts.

    Main Responsibilities:

    • To extend high customer satisfaction across teams by leading the post-sale relationship of strategic accounts, including onboarding, training, adoption, and advocacy.
    • To work closely with account teams to renew and expand existing contracts while identifying areas for growth through forecasting.
    This is an exciting opportunity to shape best-in-class processes, practices, and efficiency in your role. You will have the chance to create team practices and playbooks that can be used as a model throughout our organization.
    Title: Strategic Customer Success Manager
    Type: Full-time Position
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