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    • Customer Service-Sales Support - Queensland - Whitsunday Foodservice

    Whitsunday Foodservice
    Whitsunday Foodservice Queensland

    1 month ago

    Default job background
    Description

    Customer Service & Sales Support Position

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    We are seeking a highly motivated and experienced individual to join our team as a Full-Time Customer Service & Sales Support Representative based in our Cannonvale office.

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    Main Responsibilities:

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    • Establish and maintain positive customer relationships through regular communication and support.
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    • Analyse customer needs and provide tailored solutions to meet their requirements.
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    • Support Area Managers with offsite visits and ensure timely resolution of customer issues.
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    • Promote and sell products to existing and prospective customers, achieving agreed-upon sales targets and outcomes.
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    • Track sales performance, provide status reports, and utilise rewards programs to drive growth.
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    • Stay up-to-date with market trends and communicate best practices back to the business.
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    Requirements:

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    • Exceptional time management skills, high attention to detail, and excellent MS Office proficiency.
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    • Proven ability to build strong professional relationships with clients and achieve sales targets.
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    • Strong selling, communication, and negotiation skills, with a willingness to learn and improve.
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    • Advanced IT skills, including Excel and ERP systems experience.
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    • Flexibility with work hours, sound knowledge of the region, and a background in the food/hospitality industry (preferred).
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    What We Offer:

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    • Generous incentives and opportunities for growth and career progression.
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    • Dynamic and supportive team environment, with coaching and training provided to further your skills and knowledge.
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    • Proud family-owned business with over 40 years of experience, deeply rooted in the local community.
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    • Part of the Countrywide Group, Australia's largest network of independent foodservice distributors.
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    About Us:

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    We operate from our expanded warehouse and office in Cannonvale, employing a dedicated team of 60 staff members. Our commitment to customer satisfaction drives us to go above and beyond, ensuring our clients have access to everything they need to succeed in their businesses.

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    Estimated Salary: $60,000 - $80,000 per annum

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