Administration Assistant - Clayton, Australia - Monash Health

    Monash Health
    Monash Health Clayton, Australia

    Found in: Talent AU C2 - 1 week ago

    monash health background
    Description

    Position Summary

    Embark on a rewarding career and be part of a team where your dedication makes a difference in people's lives.

  • Work Monday-Friday, no weekends, oncall, night duty or Public Holidays
  • Hybrid working arrangement (working from home arrangement once a week)
  • Full time ongoing role
  • About Us

    Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,000 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and people's homes. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity, and diversity in the workplace and to Child Safe Standards. At Monash Health, we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values.

    About the Role

    Monash Health's Gastroenterology department is looking for an administration assistant who will provide clerical and administrative support and billing functions to the FibroScan clinic whilst ensuring that DHHS and Monash Health policy, procedures and mandates are met. The role is responsible for responding to incoming calls and emails, processing referrals, scheduling appointments, managing waiting list referrals, attending clinic and data entry. The successful incumbent require excellent communication and customer service skills in addition to intermediate computer skills. In addition, you will be responsible for:

  • provide high level of support to the FibroScan Clinic to ensure the smooth operation of the clinic
  • Manage and coordinate all billings for FibroScan clinics in a timely manner
  • Medical results management in SMR
  • Communication of rosters and leave planners across departments working with Gastroenterology
  • Being the conduit between FibroScan clinic, Gastroenterology and other Departments in following up queries.