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- Oversee day-to-day operations to ensure the smooth functioning of the site.
- Manage and motivate the team to achieve operational efficiency and high-quality service standards.
- Monitor inventory levels, order supplies, and manage stock rotation to minimize wastage.
- Train, mentor, and develop team members to enhance their skills and foster a positive working environment.
- Delegate tasks effectively and ensure that team members are aligned with company policies and procedures.
- Foster a customer-focused culture by encouraging excellent service and responsiveness.
- Uphold Red Rooster's commitment to delivering exceptional customer service.
- Address customer concerns promptly and ensure a positive dining experience for all patrons.
- Continuously seek opportunities to enhance customer satisfaction and loyalty.
- Assist in managing the budget and financial performance of the restaurant.
- Implement cost-control measures while maintaining high-quality standards.
- Contribute to revenue growth through effective sales strategies and promotions.
Other (Hospitality, Tourism & Food Services) - - Brisbane Airport, Australia - Cater Care
Description
Red Rooster is Australia's first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community – we are here to satisfy Australia's chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers' faces .... And that's where you come in.
Responsibilities:
Team Leadership:
Customer Service:
Financial Management: