Customer Service Officer - Perth, Western Australia

Only for registered members Perth, Western Australia

1 week ago

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Job summary

We are looking for a Customer Service Officer to join our team. As a Customer Service Officer you will be the first point of contact for our new and existing customers providing friendly support and information on our natural gas product. You will work collaboratively with a supportive team environment ensuring high standards of customer service are consistently achieved and maintained.

Responsibilities

• Working collaboratively within a supportive team environment ensuring high standards of customer service are consistently achieved and maintained.• Delivering exceptional customer experiences through an omnichannel contact centre engaging via phone email web chat and social media responding to customer queries with accuracy efficiency assisting with account setup maintenance ranging billing related enquiries.
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