Customer Support Manager - Central Coast, Australia - Opal HealthCare

    Opal HealthCare
    Opal HealthCare Central Coast, Australia

    2 weeks ago

    Default job background
    Full time
    Description

    Opal Healthcare is Australia's largest residential aged care provider, with 100 Care Communities and over 12,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.

    As a valued Team Member of Opal HealthCare, you can expect the following:

    • Dedicated career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy ;
    • Scholarship opportunities of up to $15,000;
    • Refer a friend payments of up to $5,000;
    • National secondment opportunities to diversify your experience ;
    • Sector leading training, systems & innovation.

    Role requirements and responsibilities:

    • Experience in Sales/Administration roles (Aged Care Preferred)
    • Roving role covering the Central Coast, Newcastle and Northern Sydney region
    • Management of customer enquiries, conduction of site tours
    • Management of sales pipeline to improve conversion rates
    • Implementing sales programs to improve uptake of additional services
    • Monitoring service standards and customer feedback
    • Reception and other administration duties where required

    Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.