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    • Claims Officer - Sydney - Monash University

    Monash University
    Monash University Sydney

    2 weeks ago

    Default job background
    Description

    Be part of a bigger team at Suncorp.

    • Manage Professional and Financial Lines (Profin) Claims
    • Permanent full-time position
    • Sydney or Brisbane based roles with work-from-home hybrid option

    Key Responsibilities

    This role involves managing a diverse portfolio of Profin Claims to deliver a best-in-class claims experience in accordance with policies and procedures, ensuring timely and cost-effective outcomes.

    • Manage a portfolio of professional and financial lines claims from validation to finalisation, in a timely and cost-efficient manner in accordance with Service Standard requirements
    • Determine coverage, legal liability, and quantum issues
    • Appoint, instruct, and liaise with service providers, including solicitors
    • Maintain realistic and adequate reserves/estimates on all claims, reflecting ongoing claims cost, and monitor significant estimate fluctuations
    • Prepare recommendations for claims processes above approved delegation level
    • Collaborate with technical areas to advance claim strategy

    Requirements

    • Previous experience managing a portfolio of professional indemnity and financial lines claims is mandatory
    • Tertiary qualifications in law, business, or insurance would be highly regarded

    What We Offer

    • Flexible working and leave options, including paid parental leave, secondary carer parental leave, and emergency response leave
    • Discounts and offers on retail stores and insurance products
    • Opportunities for career development and internal mobility
    • A supportive and inclusive workplace culture

    We value diversity, talent, and passion in our workforce and strive to create an accessible, inclusive culture that supports flexible work arrangements and career development.

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