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Senior Software Engineer
Found in: Jobs Search AU C2 - 2 days ago
Montu Group Perth, Australia Full timeSenior Software Engineer - Data PlatformDepartment:Data and Analytics · Employment Type:Permanent - Full Time · Location:Australia · DescriptionAbout MontuMontu is Australia's largest medical cannabis company. · With operations in Australia and Europe, we take a technology-first ...
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Senior Blockchain Engineer
Found in: Jobs Search AU C2 - 2 days ago
Binance Perth, Australia Full timeBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange. · Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. · If you' ...
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Senior Principal Software Engineer
Found in: Jobs Search AU C2 - 1 day ago
Business In Heels International Pty Perth, Australia Full timeSenior Principal Software Engineer - JSM, ITSMAtlassian can hire people in any country where we have a legal entity. · Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's neces ...
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Senior Principal Software Engineer
Found in: Jobs Search AU C2 - 1 day ago
Atlassian Perth, Australia Full timeSenior Principal Software Engineer - JSM, ITSMEngineering | Sydney, Australia | Remote, Remote | Full-Time · Atlassian can hire people in any country where we have a legal entity. · Assuming you have eligible working rights and a sufficient time zone overlap with your team, you c ...
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Senior Groundwater Modelling Scientist
Found in: Talent AU C2 - 5 days ago
CSIRO Perth, Australia Full timeThe Opportunity · Provide scientific leadership in groundwater modelling for resource management · Leverage scientific professional networks and lead through science · Join CSIRO - Australia's National Science and Innovation Agency · CSIRO's Land and Water works across the domain ...
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Strategic Field Se Productivity Advisor, Apac
Found in: Jobs Search AU C2 - 2 days ago
Splunk Inc. Perth, Australia Full timeStrategic SE Productivity AdvisorJoin us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. · We are a company filled with people passionate about our product and seeking to deliver the best experience for our customers. · At ...
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Test Engineer
Found in: Jobs Search AU C2 - 11 hours ago
Motorola Solutions Perth, Australia Full timeAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. · Because people can only be their best when they not only feel safe, but are safe. · We're solving fo ...
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Head Of Dao
Found in: Jobs Search AU C2 - 3 days ago
Crypto Recruit Perth, Australia Full time3 days agoBe among the first 25 applicants · About The CompanyThe company is a Decentralised Finance (De Fi) platform that provides services to stake, lend and borrow cryptocurrencies across multiple blockchains. · As a Decentralised Autonomous Organisation (DAO), we build and ma ...
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Engineering Manager
Found in: Jobs Search AU C2 - 2 days ago
Replicated Inc. Perth, Australia Full timeReplicated is the modern way to ship and monitor multi-prem software. · Replicated helps software vendors quickly and securely deploy their applications to any customer using a single architecture. · The Replicated platform provides all of the tools needed to operationalize and s ...
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Head Of Dao
Found in: Jobs Search AU C2 - 2 days ago
Crypto Recruit Perth, Australia Full time4 days agoBe among the first 25 applicants · About The CompanyThe company is a Decentralised Finance (De Fi) platform that provides services to stake, lend and borrow cryptocurrencies across multiple blockchains. · As a Decentralised Autonomous Organisation (DAO), we build and ma ...
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Director Business Development
Found in: Jobs Search AU C2 - 5 days ago
Alachisoft Perth, Australia Full timeAlachisoft is currently looking for a Director of Business Development & Marketing to take charge of our business development, marketing, and solutions strategy and execution, and manage and grow our team for it. · We are a fast-growing software company based in Dallas Texas.Our ...
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Blockchain Protocol Engineer
Found in: Jobs Search AU C2 - 2 days ago
Raleigh Founded Perth, Australia Full timeAbout Us · Kaleido, located in Raleigh NC, is a rapidly growing tech start-up. · Kaleido makes blockchain and digital assets radically simple for organizations to adopt so that businesses and society can benefit from decentralized technologies. · Our mission is to help enterprise ...
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Full Time Rails Engineers At Buildkite
Found in: Jobs Search AU C2 - 2 days ago
Ruby Australia Inc. Perth, Australia Full timeCompany:Buildkite3 · Geo:Remote, Australia/New Zealand · Head Office:None · Level:Mid - Senior · WFH:Remote, from home, or will sponsor co-working space if you like · Type:Full Time · Salary Range:$130,000 – $180,000 AUD, $135,000 – $185,000 NZD · Closing Date:until the roles are ...
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Lead Solutions Engineer
Found in: Jobs Search AU C2 - 5 days ago
Fluence Energy Perth, Australia Full timeAbout Fluence: Fluence Energy, Inc. · (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. · With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the cle ...
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Senior Software Engineer
Found in: Jobs Search AU C2 - 2 days ago
Berkeley Research Perth, Australia Full timeHAP Tech, a subgroup of BRG's Healthcare Analytics practice (HAP), is one of the firm's largest and fastest growing teams. · This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow HAP Tech supports and advises pharmaceu ...
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Senior Engineer
Found in: Jobs Search AU C2 - 1 day ago
Ramboll Group A/s Perth, Australia Full timeFounded in Denmark, Ramboll is a foundation-owned people company. · We have more than 18,000 experts working across our global operations in 35 countries. · Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildi ...
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Lead Systems Integration Engineer
Found in: Jobs Search AU C2 - 5 days ago
Fluence Energy Perth, Australia Full timeAbout Fluence:Fluence Energy, Inc. · (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. · With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clea ...
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Mobile Engineering Team Lead
Found in: Talent AU C2 - 16 hours ago
HealthEngine Perth, Australia Full timeJob Description · This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you'll play an active role in shaping the future of healt ...
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Senior Engineer
Found in: Jobs Search AU C2 - 2 days ago
Ramboll Group Perth, Australia Full timeFounded in Denmark, Ramboll is a foundation-owned people company. · We have more than 18,000 experts working across our global operations in 35 countries. · Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildi ...
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Program Manager, NRAS
Found in: Talent AU C2 - 5 days ago
Curtin University Perth, Australia Full timeJob Reference: · Curtin University invites dynamic and strategic leaders to apply for the Program Manager position within the National Resilience & Security (NRAS) Program Office. This is more than a job; it's a calling for those who are passionate about making a difference at t ...
Senior Support Engineer, Ecosystem - Perth, Australia - Atlassian
Description
Do you love helping developers solve challenging technical problems? Do you enjoy working with all types of developers from around the world? In this position, you'll empower a wide range of developers that build for the Atlassian Ecosystem, including some of our Marketplace and Strategic partners.
Our Senior Support Engineer, Ecosystem role is a blend of technical and customer-facing engagements, where you provide support for our developer and partner community (via JSD and online dev community) and help them to effectively build new apps and integrations, as well as a wide range of Marketplace questions.
In this role, you will be working across the Atlassian product suite, for both server and cloud hosting.In this role, you will be:
. working with Atlassian ecosystem developers and partners, helping them to build apps, customizations and migrate their apps from server to cloud and between different platforms (Connect to Forge)
... helping our Ecosystem partners with a wide range of Marketplace questions
... the first line of defense in HOT incident management, including looping in relevant product teams and timely communicating the status of investigations to the developer community
... partnering with relevant product and engineering teams internally to get help on the most complex cases
... building monthly top driver reports to equip peer teams with data insights to influence product teams
... serving as an escalation point for the most complex cases from Ecosystem Support team
... coaching the support team
... building escalation processes between Ecosystem Support and engineering teams
On your first day, we'll expect you to have:At least 5+ years of experience in technical/developer and marketplace support roles (where developers and/or partners are the end-user)
Exceptional prioritization and organization skills, that allow you to work on multiple customer migrations simultaneously
Demonstrable ability to de-escalate difficult situations with customers/developers
Ability to write, review, or modify scripts (python, bash/shell, node)
Experience calling JSON APIs and parsing Web Hooks
Basic knowledge of Identity providers (OAuth, JWT, SSO, SAML, LDAP, AD)
Strong analytical skills, ability to tackle problems, learn new technologies, and enthusiasm to continually evolve as a technical expert
Exhibit strong team-oriented interpersonal skills and the ability to effectively work with a wide variety of people and roles
Exceptional soft skills, both internal and external communications via email and slack
Track record of coaching team members
Experience with building and adopting cross-functional processes
Don't see an exact role match? No problem Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
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