Claims Consultant - City Of Port Phillip, Australia - Dfp Recruitment

    Dfp Recruitment
    Dfp Recruitment City Of Port Phillip, Australia

    2 weeks ago

    Default job background
    Full time
    Description
    Senior Claims Consultant
    Staff Benefits
    Small team, supportive management structure
    Full time, permanent role located in Southbank
    Onsite Training with a dedicated Training Coordinator

    Contribute to a small team assisting in processing insurance claims, offer superior customer service and liaising with a variety of stakeholders.

    The Role
    Join our client in the automotive industry, providing superior customer service to policy holders, agents and mechanics.
    Enjoy the variety of claims including car, motorbike and caravan.
    This role incorporates manual processing of claims, customer contact and administrative duties.
    This role is standard full-time hours of 8.30am to 5pm, Monday to Friday.
    Key Duties
    Raising and processing of claims
    Answering inbound and outbound enquiries from a variety of internal and external stakeholders
    Processing of transfers
    Dispute processing and handling
    Records maintenance
    Work as a team during peak periods to maintain fast processing times
    What is on offer
    Full onsite training with continued support
    Access post probation to the companies Reward and Recognition Program
    Fun team environment with perks such as confectionary supplies
    Additional gifted day of leave on your birthday
    About You
    You have had experience in the autmotive industry and understand the technical nature of vehicles
    Background in salary packaging or novated lease
    Experience and proficiency in administrative tasks
    Commitment to providing excellent customer service
    Exceptional computer literacy and software adaptability
    Great time management and problem-solving skills
    Full, Permanent Working Rights

    If this sounds like a role for you, reach out to Harley via phone on or Apply with your current resume via the DFP PortalDFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

    In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.

    If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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