Warranty Coordinator - Council of the City of Sydney - Kia Australia Pty Ltd

Description

Job Role:

An Automotive Warranty Coordinator plays a vital role in ensuring the commitment to quality and customer satisfaction is upheld across our dealer network.

• Key Responsibilities
• Review and process warranty claims in line with Kia's policies and procedures
• Liaise with dealers and internal teams to resolve warranty-related queries
• Monitor warranty trends and provide insights to enhance product quality and service
• Support training initiatives and contribute to continuous improvement projects
• Maintain accurate records and ensure compliance with regulatory standards

Requirements:

• Previous experience in warranty administration or a similar role within the automotive industry
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• High attention to detail and a commitment to quality
• Proficiency in Microsoft Office and warranty management systems

We Offer:

• A vibrant, inclusive, and forward-thinking culture
• A chance to work with a globally respected brand that's redefining mobility
• Flexible work arrangements, professional development opportunities, and employee benefits
• The opportunity to collaborate with a team that values innovation, integrity, and teamwork