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    Pipette Calibration Technician - Scoresby, Australia - Thermo Fisher Scientific

    Thermo Fisher Scientific
    Thermo Fisher Scientific Scoresby, Australia

    5 days ago

    Default job background
    Full time
    Description
    :
  • Carry out calibration, maintenance and repair for pipettes and dispensers.
  • Ensure service order are processed efficiently and completed in timely manner, handling customer expectations with efficient response time.
  • Follow up with customers on the work progress of maintenance and calibration.
  • Handle service process from allocation to completion, including instruments inspection, ordering of spare part, managing service activities and reports via service software to enable accurate invoicing.
  • Proactive in seeking new opportunities and continuous improvement, optimizing customer experience, and improving efficiency.
  • Develop positive partnership with customers, service operation and product specialists to achieve organization revenue target.
  • Perform work in accordance to laboratory operational procedures, NATA accreditation requirements and company business ethics, such as ISO/IEC 17025, ISO8655, ISO9001.
  • Adhere to OHS policies and procedures to ensure working in a safe and healthy workplace environment

    • Keys To Success:

    Qualifications & Experience

  • Tertiary qualification in Science or Engineering degree
  • Minimum 1 to 2 years' experience in pipette calibration and proficient in technical support
  • Ability to prioritize work and balance multiple responsibilities and assignments.
  • Laboratory experience

    • Skills & Attributes

  • Proficient computer skill, including Microsoft Office, Outlook, Excel. Confident working with software and applications.
  • Effective communication, in written and verbally with customers and co-workers.
  • Strong problem-solving and analytical skill, with trouble-shooting strategies to resolve technical issues.
  • Proven tracked record to quickly learn large amount of new and sophisticated technical knowledge
  • An initiative taker who can work autonomously, with a can-do, positive, and professional demeanor.
  • Excellent time management and organizational skills.
  • Ability to follow work instructions and procedures.
  • Supportive teammate with passion to success.

    • What's in it for you?

    We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation You will receive a competitive salary package and will have outstanding development and career prospects in a globally growing company, and inclusive access to:

  • Thermo Fisher's global university and job training
  • Employee recognition program and performance-based bonus
  • Employee referral bonus
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