Customer Service Agent/Online Delivery Driver - Hobart - Woolworths Limited

    Woolworths Limited
    Woolworths Limited Hobart

    1 week ago

    Default job background
    Description

    Customer Service Agent/Online Delivery Driver

    We are seeking motivated and enthusiastic people to join our Online Shopping Department at Huonville as Homeshop Drivers.

    The Opportunity

    Our Online Delivery Service offers two delivery windows between Monday to Sunday to support the shopping requirements of our local customers. You will be required to work shifts between 5:00 am to 2:00 pm or 1:00 pm to 10:00 pm, with additional hours available within the store working with our teams in the Online/Replenishment Departments.

    To ensure a safe working environment, you will undergo a pre-employment medical check including a drug and alcohol assessment.

    Your primary objective will be to ensure the safe and timely loading, delivery, and unloading of groceries to meet agreed delivery schedules. You will provide a high standard of customer service by ensuring zero damage to customers' property and utilizing 'sign on glass' technology for all deliveries.

    You will manage SH&E responsibilities in line with the SH&E policy and carry out pre-shift inspections of vehicles. You will also ensure vehicles are kept clean internally and externally.

    What We're Looking For

    • Exceptional customer service skills
    • Ability to manage difficult customer situations
    • Well-developed verbal and written communication skills
    • Good interpersonal skills with a friendly and courteous demeanor
    • Ability to work independently
    • Well-presented appearance
    • Ability to work in a fast-paced environment and juggle multiple priorities
    • Current Full Driver's Licence

    What You'll Experience

    In this role, you will be the face of Woolworths within the community, delivering groceries to customers who have placed an order online. The role is highly physical and includes safely driving a light commercial vehicle while making deliveries, obeying road rules, parking in safe locations, conducting pre-shift vehicle safety checks, and consistently delivering groceries in crates (up to 15-20kg).

    Diversity, Equity, Inclusion, and Belonging

    We recognize the value our team's diversity brings to our business, customers, and communities. We aim to create a truly inclusive workplace where everyone feels they belong, can be their best selves, and reach their full potential.

    We encourage all candidates to apply and let us know if we can support you with any adjustments in the hiring process.



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