Product Manager, Delivery Experience - Sydney - Milkrun

    Milkrun
    Milkrun Sydney

    2 days ago

    Default job background
    Full time Technology / Internet
    Description

    Join Our Revolution in Grocery Delivery

    We're MILKRUN, and we're transforming the grocery game. Our mission is to deliver fresh produce and thousands of your favorite products in minutes.


    Our Approach

    We stock local produce and popular brands at supermarket prices, ensuring quality and affordability. When an order arrives, our team picks and packs it efficiently, then hands it over to our speedy riders who use electric bikes for a quick and environmentally friendly delivery.


    Crafting Magical Experiences

    Our tech team lives by the core value 'MAKE MAGIC', striving to create seamless user experiences and innovative products that positively impact customers' lives. As a member of this team, you'll contribute to building next-generation products that directly influence customer outcomes.


    Your Role

    You'll be responsible for owning the product strategy and roadmap for the delivery experience, partnering with our Design and Engineering teams to drive outcomes. Your key responsibilities include:

    • Owning product strategy and roadmap from execution to delivery
    • Partnering with the Design and Engineering teams to solve complex customer problems
    • Talking to customers, creating feedback loops, and sharing insights across teams to drive customer-centric outcomes
    • Fundamentally shaping the Product team's vibe through open feedback, good communication, and a bias for action

    The Ideal Candidate

    We're looking for someone with:

    • Product Management experience building internal tools for operational excellence
    • Previous operations experience in eCommerce products (e.g., product catalog, recommendations, shopping cart)
    • A knack for understanding the minimum product required to enable teams to ship, learn, and iterate
    • A flexible communication style that adapts to different audiences and situations
    • An appreciation for great UX, even in internal tooling
    • The ability to explore process, people, and technology solutions to find the fastest path to success

    About Us

    MILKRUN leaders know what it takes to build something magical. Our experience scaling teams at various successful companies has taught us valuable lessons about trust, authenticity, safety, ownership, and motivation. We prioritize mental health and sustainable growth, recognizing the importance of a healthy work environment.


    We're moving quickly at MILKRUN, driven by our promise to deliver super speedy services to our customers. Join us as we build something from the ground up, with big growth plans and ambitious investors backing us.



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