- Analyse current business processes within the company and identify opportunities for optimization, standardization, or innovation using ICT solutions by conducting workflow assessments, recommending process redesigns, and facilitating change management initiatives.
- Provide guidance and assistance in decision-making processes by presenting options, evaluating alternatives, and recommending the most suitable course of action based on analysis and management input.
- Design and implement ICT solutions to enhance operational efficiency and competitiveness in the residential housing market.
- Collaborate with stakeholders to identify and document business requirements for systems and projects, understanding the needs of various departments such as project management, engineering, and finance.
- Gather quantitative and qualitative data related to project timelines, budget utilization, resource allocation, and productivity metrics.
- Manage ICT projects ensuring on-time and within-budget delivery.
- Develop documentation for system specifications, user manuals, and training materials, facilitating effective implementation.
- Monitor system performance, user feedback, and key performance indicators to assess the effectiveness of solutions, and provide ongoing support and guidance to users.
- Serve as a central point for ICT projects and systems.
- Bachelor's degree in IT, or at least five years of relevant work experience in IT.
- Experience in IT management, preferably in the construction or a related industry.
- Exceptional analytical, documentation, and training skills.
- Strong communication and interpersonal skills.
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ICT Business Analyst - Sydney, Australia - 11 Recruitment
Description
Join Classic Quarters, a leading player in the residential housing market, as an ICT Business Analyst. You'll conduct the optimization and innovation of business processes through ICT solutions, driving operational efficiency and competitiveness. Collaborate with stakeholders across departments, manage ICT projects, and provide ongoing support to ensure the success of our systems. If you possess strong analytical skills, IT expertise, and a passion for driving business improvement, we invite you to apply.Some of the tasks to be performed in this role are:
