- Manage enquiries about room availability and care options.
- Coordinate pre-admission processes and schedule meetings with stakeholders.
- Prepare and maintain accurate admissions documentation and records.
- Provide administrative support for admissions and compliance activities.
- Collaborate with internal teams to ensure smooth resident transitions.
- A reimagined model of care.
- We celebrate our diversity and individuality.
- You can grow your career with us.
- Join a diverse and inclusive team.
- Contribute to a sustainable future.
- You have strong administrative experience in a customer-focused role, ideally in aged care or healthcare settings.
- Excellent communication and interpersonal skills to work with residents, families, and clinical teams.
- You are able to coordinate multiple tasks efficiently.
- You have proficiency in Microsoft Office and experience with CRM systems is desirable.
- You can deliver exceptional customer service with empathy and professionalism.
- Familiarity with aged care funding models is an advantage.
- We value our people and their individuality.
- We are a values-driven organisation.
- We offer flexibility and individualised support.
- We recognise and celebrate our achievements.
- We provide a comprehensive employee benefits programme.
- We have modern and innovative facilities.
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IT Support Officer
1 week ago
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Executive Support Officer
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Senior Support Officer
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Resident Support Officer - City of Brisbane - Catholic Education Diocese of Rockhampton

Description
Our Story
We are a fully accredited, privately owned aged care organisation offering residential, respite, memory support, and palliative care services in Queensland.
Our mission is to create a safe, secure, inclusive, contemplative, reflective, and vibrant environment for residents, families, and our team.
Everyone has a unique story, shaped by their lifetime experiences. We are proud to be part of that story.
Rockpool - 'rok•pūl'
A safe, secure, inclusive, reflective, contemplative, vibrant environment, where life thrives.
About the Role
We are seeking an organised and detail-oriented Resident Support Officer (RSO) to join our team at the Oxley Aged Care Home.
This full-time administrative role will support resident admissions and ensure seamless processes during the commissioning phase.
Why Work for Rockpool?
About You
What Makes Rockpool a Great Place to Work?
We welcome diversity and inclusion in our workplace.
We recommend employees stay up-to-date with their COVID vaccination and flu vaccination. Applicants must be prepared to provide a police clearance.
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IT Support Officer
Ontario Health- Brisbane City
-
Support Officer
Queensland Corrective Services- City of Brisbane
-
IT Support Officer
Full time Brisbane Grammar School- Brisbane
-
IT Support Officer
SilverChef Ltd.- City of Brisbane
-
Business Support Officer
Queensland Corrective Services- City of Brisbane
-
Executive Support Officer
Queensland Government- City of Brisbane
-
Executive Support Officer
Department of Justice QLD- City of Brisbane
-
Customer Support Officer
ANZ- City of Brisbane
-
Technology Support Officer
Queensland Government- Queensland
-
Practice Support Officer
Full time Institute for Urban Indigenous Health- Brisbane
-
IT Service Support Officer
Acendre- City of Brisbane
-
Program Support Officer
Full time Queensland Government- Brisbane
-
Guest Support Officers
The Star Ent Group- Brisbane City
-
Administration/Office Support
Full time Certis Group- Brisbane
-
Patient Support Officer
Queensland Government- City of Brisbane
-
Desktop Support Officer
Wagners CFT- City of Brisbane
-
Senior Support Officer
Lutheran Education Australia Ltd- City of Brisbane
-
Administrative Support Officer
Full time QLD Traffic- Brisbane
-
Project Support Officer
Full time Bureau Veritas Switzerland AG- Brisbane
-
Corporate Support Officer
Queensland Department of Education- City of Brisbane
-
Project Support Officer
Qld Traffic- City of Brisbane