Onboarding Consultants - Gold Coast, Australia - Newbook

Description

As we continue to welcome new clients into the newbook family, the need to bring on passionate and dedicated team members grows.

We are currently seeking new team members to assist with onboarding our new clients onto our platform and services.

Activities include:
Partner with clients during their setup, transitional period and after live period
Program management of the onboarding process, ensuring clients are meeting milestones and internal teams are resourced and prepared
Gather business requirements and apply detailed working knowledge of Newbook and its features to support the client's business
Data entry of complex client data
Triaging client requests and applying detailed working knowledge of New Book and its features to support the client's business
Become a bit of an expert in our product, and help train others when needed
Assist cross-functional teams with product support as required.
About you...
A clear communicator, on the phone and over email
Tech savvy on the basics, don't worry, we will train you on our system
Able to work independently and #getstuffdone
Attention to detail is one of your superpowers
Master at building strong relationships with clients and peers
Experience supporting and onboarding Saa S customers
Sound like you? Get in touch by completing the form below
Get started on your next career move,with Newbook Let's talk about how Newbook can drive your future and growth.
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