Client Relations Manager - Sydney, Australia - IMPACT HR

Description

Account & Relationship Management (Sales)

Active Metal are experts in transforming your space, bringing unique projects to life every day. Our team can design and install a stylish yet functional staircase that will elevate your workspace to a whole new level.

Active Metal are market leaders in the design, fabrication and installation of commercial staircases and balustrades.

About the position

The Client Relations Manager will be the face of the company, building and nurturing client relationships, securing specifications, responding to client and tender enquiries, assisting with the formalising of bid documentation, preparing, and conducting client presentations and event management.

The Client Relations Manager will provide support to the Pre-construction team and will be responsible for driving sales generation by building, growing and nurturing clients through phases of the sales journey and maintaining a strong pipeline of project leads. The role will also be instrumental in the conversion of opportunities from leads to engagement through presentation of the design and construction methodology. The role will require a high degree of passion, initiative, creativity, and interpersonal skill for uncovering new project and business opportunity.

• Nurturing existing leads to maximise business opportunities and ensure volume of lead conversions within the pipeline is achieved.
• Organise events, develop presentation documentation for specific projects and any other materials required.
• Develop, implement, and manage the strategy to target Workplace, Office and Working Environment clients including commercial tenant representatives, client-side project managers, designers, architects, and other new clients.
• Develop and maintain strong client relationships with target client base – uncovering new leads and project business opportunities and converting these enquiries and opportunities into client onboarding and design engagement.
• Collaboration with the lead generation support team to facilitate successful overall company business development outcomes.
• Researching web-based platforms to support other strategies to source and secure new market leads and project business opportunities.

What we are looking for

Successful candidates will have:

• High level of communication skills; able to pass on information clearly and concisely to colleagues and clients.
• Be a natural, confident, and professional communicator who understands people and builds powerful, long-lasting relationships.
• Strong technical skills including Word, Excel, PowerPoint, and analysis software.
• Proven experience in client-facing sales
• Existing knowledge of, and passion for, design and construction
• Commercial building related experience
• Strong written and verbal communication skills including negotiation skills.
• Highly motivated, efficient and with an ability to work autonomously to meet deadlines, and with other team members as required.
• Ability to multitask, prioritize, and manage time efficiently.
• Be highly driven, sales-motivated, and goal-orientated.

At Active Metal, we're committed to delivering what we promise – and the same goes for our staff. We believe in providing a dynamic working environment that is rewarding in every aspect.

No phone enquiries, email enquiries only –

Only applicants who have full work rights for Australia should apply.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How much notice are you required to give your current employer?

What's your expected annual base salary?

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