Senior Product Manager - Sydney, Australia - Tal Services Limited

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    Full time
    Description

    Company Description

    Welcome to This Australian Life.

    From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

    We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?

    Job Description

    We have an exciting opportunity available for an experienced Product Manager to join our Group Life and Retirement business.

    Reporting to the Head of Product and Retirement, you will be at the forefront of TAL's growing retirement business, ensuring our retirement partners are onboarded under sustainable contractual and governance structures, working closely with partners to co-design solutions that are tailored to and improve the retirement outcomes for their members, while managing our existing retirement products.

    This is a permanent role, working flexibly from our Sydney office.

    In this role you will:

    • Work with our retirement partners to co-design solutions which are tailored to the fund's membership and improve retirement outcomes.
    • Onboard new retirement partners under sustainable contractual and governance structures.
    • Manage and maintain customer, partner, regulatory and compliance obligations regarding existing and new retirement products.
    • Ensure internal TAL requirements, policies and due diligence is met regarding policy contracts, product disclosure and customer/partner collateral.
    • Build meaningful and trusted relationships with our retirement partners and key internal stakeholders.
    • Be the product lead on regulatory and compliance initiatives in relation to the retirement business, including monitoring and implementing change.
    • Contribute to TAL thought leadership and industry/regulatory submissions focused on providing better outcomes and protection for Australians in retirement.
    • Day to day product management of modern retirement income products, including customer and partner communications, being an escalation point for product queries or complaints and compliance and risk management.

    Qualifications

    • Strong experience working in superannuation and/or retirement
    • Minimum 3 years' experience working in a Product Manager role
    • Comprehensive knowledge of superannuation and retirement, including current and proposed regulations impacting on retirement
    • Resilient, engaging, and passionate about working with stakeholders to drive positive business outcomes, and an ability to support cross-functional, interdisciplinary teams
    • Ability to think critically and analytically and use data-driven insights to solve problems
    • Innovative, creative, and curious with a strong growth mindset
    • Detail-oriented, accurate and accountable for your deliverables
    • Strong verbal and written communication skills

    You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

    As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

    Additional Information

    At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us here.

    To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

    TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

    We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
    We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

    #LI-Hybrid

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.

    If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.